This week’s question to South Florida CEOs who are on the Miami Herald CEO Roundtable: What has been most your successful tactic in retaining employees and keeping them in Miami?
For Community Care Plan, our most successful tactic in retaining employees has been creating a favorable workplace culture. We support employee education and career growth, as well as a safe and positive work environment. Our employees have always been our greatest asset.
John Benz, president, CEO, Community Care Plan
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I think that in order to retain employees in the workforce today, several key items must always be considered with all team members. A good organization must provide excellent pay and benefits to all associates. A personal relationship must be established with each associate in which there is constant mentoring as well as acknowledgment for accomplishments. Team building through community involvement as well as through corporate events is extremely important to motivate employees and make them feel good about their place of employment. Lastly, each associate must feel that South Florida is an exceptional place in which to live in and they must feel that they serve a key role in the vision of their organization. An organization must be fully committed to this purpose or many employees will be lost.
Armando Caceres, CEO, founder, All Florida Paper
Good salaries, a positive working environment, and diversity have helped us retain employees. They also love the cultural offerings and vibrant neighborhoods that Miami has. For recruiting and retention, Miami is a pretty easy sell!
Kelly-Ann Cartwright, executive partner, Holland & Knight Miami chair of the firm’s Directors Committee
We see employees as business partners. To put a little muscle behind that vision, starting in 2013, we began rewarding employees, over and above their base salaries, with an aggressive incentive program for reaching certain profit-based goals. By having a financial stake in the performance of the company, our employees, in essence, become business owners who are committed to achieving our long-term goals and thus, contribute greatly to the organization.
Ralph De La Rosa, president, CEO, Imperial Freight
In addition to paid sick leave, short term disability coverage, paid vacation and personal days, we also offer paid maternity and paternity leave. In addition, we offer tuition reimbursement, reimbursement for professional courses and certifications, fully paid PPO health, vision, and dental insurance plus additional credits for family members of employees.
Jalal Farooq, principal, Al-Farooq Corporation
Our best tactic is to have a great university with a great reputation. I am always impressed at the quality of the applications we receive when we search for new team members. UM has a reputation as a high-performing organization that attracts top faculty, students, and staff from around the world. That is what truly makes the University of Miami a magnet for talent.
Dr. Julio Frenk, president, University of Miami
It is important to keep employees happy by creating a great place to work, providing competitive compensation, flexible work hours and great benefits. It also helps that we work in a fun industry.
Kaizad Hansotia, founder, CEO, Gurkha Cigars
We believe that if employees are treated well, they will stay. We created an Employee Committee within the bank that meets regularly to discuss ways to keep morale high. From scheduling monthly happy hours to interoffice contests or improving our benefit offerings, the committee is constantly brainstorming ways to keep employee satisfaction high.
Javier Holtz, chairman, CEO, Marquis Bank
Mast Capital is deep in experience, institutionally-minded and entrepreneurial in spirit. The firm’s corporate culture helps further solidify the team’s desire to stay close and be a part of our growing family. Our firm and projects are constantly adapting, keeping employees engaged.
Camilo Miguel Jr., founder, CEO, Mast Capital
Right now, we have a very small number of full time company employees. Imalac will be manufacturing in South Florida; however, we outsource a great deal at this point and people can and are located worldwide and contribute toward our company.
Noreen Sablotsky, founder, CEO, Imalac
Miami Children’s Museum is a remarkably fun work environment with lots of opportunities for growth. We value our employees and want to make sure they are safe and protected; we do this by offering a health benefits package that is unparalleled by other nonprofits. We also encourage our employees to dive into their creativity which is a refreshing aspect for our staff.
Deborah Spiegelman, CEO, Miami Children’s Museum
Our goal is to be a Best Places to Work environment and we are taking steps to this end. This includes using a robust mix of tactics that drive a positive culture like internal and community-focused events, proactive training efforts, competitive benefits, as well as engagement, incentive and recognition programs that help our associates see the value in being part of the CCHS Team. In addition, we are in the process of launching a new Career Pathing program to actively encourage long-term mutual career commitments. This includes providing all associates with details on career steps they can take in the company, what options and opportunities currently exist and what training might be needed, among other insights.
Steve Upshaw, CEO, Cross Country Home Services
THE MIAMI HERALD CEO ROUNDTABLE IS A WEEKLY FEATURE THAT APPEARS IN BUSINESS MONDAY OF THE MIAMI HERALD. RECENT QUESTIONS HAVE INCLUDED