What you can do if Hurricane Milton cuts power, internet on Gulf Coast and South Florida
READ MORE
Hurricane Milton
Hurricane Milton is expected to have major impacts on Florida’s Gulf Coast, including the Tampa and Bradenton areas. See our latest coverage here.
Expand All
A storm can lead to wireless and power outages. And with more of us working at home, having A/C and Internet can be just as important as running water.
To help cut the time you spend tracking down information on how to report power and Internet outages, we’ve compiled a list for you:
Florida Power & Light
Outage report: To report or check the status of an outage, visit: https://www.fpl.com/my-account/web-outage.html#wors/mainTab/phoneTab
Danger: To report a dangerous condition such as a downed power line, call 800-468-8243. If you are in danger, call 911.
Neighborhood check: If you want to see how many power outages there are in your neighborhood, check out FPL’s power outage map.
MORE: How long will it take to restore your power if it goes out in Hurricane Milton? ‘Longer’
Tampa Electric
Outage report: TECO customers can track outages with the Tampa Electric Outage Map.
Danger: To report a dangerous condition, call 877-588-1010 or report it online.
Florida Keys Electric Cooperative
Outage report: To report or check the status of an outage, visit: fkec.com/outage-center/. You can also report an outage by calling 305-587-9256 or 800-858-8845. You can also text 451-83.
Danger: To report a dangerous condition such as a downed power line, Florida Keys Electric Cooperative says to call 911 and then to call the utility at 305-587-9256.
Keys Energy Services
Outage report: To report or check the status of an outage, visit https://www.keysenergy.com/.
Danger: To report a dangerous condition, such as a downed power line, call 305-295-1010. If you are in danger, call 911.
MORE: What happens when an iguana meets a transformer? Keys utility has a $91,000 solution
Xfinity
Outage check: To report or check if a service outage has been reported in your area, sign into your account and check the Status Center at https://www.xfinity.com/support/status.
TIP: If you’re in need of internet, you can find a nearby Xfinity hotspot to use. Xfinity also has a website with other useful information for when a storm hits at xfinity.com/Response.
AT&T
Outage check: To report or check if a service outage has been reported in your area, sign into your account online at att.com or use the myATT app.
Other things to know
▪ Texting: Remember that cellphone service can sometimes get spotty during and after the storm, regardless if your provider is Verizon, T-Mobile, Sprint or AT&T. If you’re trying to get in contact with a friend or family member and are having trouble making a phone call, send a text. Verizon says text messages are more likely to go through.
▪ Free WiFi: Cellphone service providers also sometimes activate free hotspots after a storm. You could also visit your public library after the storm (if it’s open) to use their free Wi-Fi.
This story was originally published October 9, 2024 at 8:09 AM.
