Coronavirus

Broward COVID-19 vaccination sign-up website no longer taking appointments for now

You’ll need to wait some more if you’re trying to get a coronavirus vaccine in Broward County. The county’s sign-up website, which has continuously crashed since it went live Wednesday, is no longer taking new appointments.

The county’s health department on Monday morning said all of its slots — 26,465 of them — for people 65 and older are full for now.

“Please check back at browardcovidvaccine.com often as more sites and appointments will be added over the coming days and weeks,” the Department of Health in Broward County said on Twitter.

The health department’s website crashed within hours of going live Wednesday, a problem that continued through the weekend. The health department said the issues were caused by “overwhelming demand” and eventually took the website down for maintenance.

Those who were able to schedule an appointment should receive an email confirmation within 48 hours, according to the health department. If you don’t see it in your inbox, check your spam/junk mailbox. Your appointment for the second dose will be given to you at the drive-thru site when you receive your first dose, according to the health department.

On Sunday, January 3, 2021 motorists line-up for COVID-19 vaccination shots for people who are 65 and older as site staffers assist at Vista View Park in Davie, Florida.
On Sunday, January 3, 2021 motorists line-up for COVID-19 vaccination shots for people who are 65 and older as site staffers assist at Vista View Park in Davie, Florida. Carl Juste cjuste@miamiherald.com

Rocky start to giving COVID-19 vaccines in South Florida

Broward’s first two vaccination sites opened Sunday and it didn’t go that smoothly, with some lined up for hours to get their shot, according to Miami Herald news partner CBS4. Those who didn’t have an appointment were turned away.

At one point, it appears that some who did have vaccine appointments also had to leave when at least one site ran out of vaccines, CBS4 reported. Those people would be rescheduled, according to the health department.

Scheduling COVID-19 vaccines elsewhere in South Florida also hasn’t been easy.

Broward Health, the hospital network, began experiencing technical issues with its vaccine appointment hotline within hours of it going live last week because of high demand. By the next day, all of its slots were full through February.

The Florida Department of Health in Miami-Dade County still hasn’t given any details about where it plans to set up vaccination sites.

At Mount Sinai Medical Center in Miami Beach, phones have been ringing almost without stopping since the hospital began booking appointments for people 75 and older late last month. For more information, call 305-674-2312.

Jackson Health System, the county’s public hospital network, is also preparing to launch an online platform this week for people 65 and older to schedule vaccine appointments.

On Sunday, January 3, 2021 motorists line-up for COVID-19 vaccination shots for people who are 65 and older as site staffers assist at Vista View Park in Davie, Florida.
On Sunday, January 3, 2021 motorists line-up for COVID-19 vaccination shots for people who are 65 and older as site staffers assist at Vista View Park in Davie, Florida. Carl Juste cjuste@miamiherald.com

This story was originally published January 4, 2021 at 8:38 AM.

Follow More of Our Reporting on Coronavirus & Vaccines: What You Need To Know

Michelle Marchante
Miami Herald
Michelle Marchante covers the pulse of healthcare in South Florida and also the City of Coral Gables. Before that, she covered the COVID-19 pandemic, hurricanes, crime, education, entertainment and other topics in South Florida for the Herald as a breaking news reporter. She recently won first place in the health reporting category in the 2025 Sunshine State Awards for her coverage of Steward Health’s bankruptcy. An investigative series about the abrupt closure of a Miami heart transplant program led Michelle and her colleagues to be recognized as finalists in two 2024 Florida Sunshine State Award categories. She also won second place in the 73rd annual Green Eyeshade Awards for her consumer-focused healthcare stories and was part of the team of reporters who won a 2022 Pulitzer Prize for the Miami Herald’s breaking news coverage of the Surfside building collapse. Michelle graduated with honors from Florida International University and was a 2025 National Press Foundation Covering Workplace Mental Health fellow and a 2020-2021 Poynter-Koch Media & Journalism fellow.  Support my work with a digital subscription
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