ATV and snowmobile maker Polaris, which brags on its website, “For more than 60 years, we’ve been making high-quality, breakthrough products,” lately has been dealing with questionable quality and broken products.
On Tuesday the company recalled all 16,800 2015, 2016 and 2017 model RZR 170 recreational off-road vehicles. It was recall No. 8 in the last five months for Polaris, No. 6 in the last three months and No. 3 in the last week.
A Polaris spokesman said in an e-mail to the Miami Herald, “Our company’s top priority is the safety of our riders, and while we are focused on preventing safety and quality issues, if we identify an issue that needs to be addressed, we will work swiftly to take care of it, including issuing a recall when appropriate. The investments we’ve made in identification and remediation capabilities have already yielded results in quicker action affecting fewer vehicles.”
This week’s problem, according to the recall notice: “The fuel tank neck can crack or the wiring harness can overheat or short circuit, posing fuel leak and fire hazards.”
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And how many times has this problem come to foul fruition? “Polaris has received 102 reports of cracked fuel tank necks and 28 reports of burning, smoking, melted and/or shorted wires, including four reports of fires. No injuries have been reported.”
Polaris wants customers to contact them to schedule a free repair at 1 800-765-2747 from 8 a.m. to 8 p.m. Eastern time, Monday through Friday. Consumers can also go online at polaris.com for more information.
The RZR recall is the fifth of the eight recent from a problem that can cause a fire or burns to a passenger. Potential sudden steering problems brought the recall of a vehicle and a snowmobile. The remaining recall credit goes to front brakes that could fall off the vehicle.