Photos from a video taken by a United Airlines passenger showing passenger David Dao being dragged off a United plane.
Photos from a video taken by a United Airlines passenger showing passenger David Dao being dragged off a United plane. Audra D. Bridges, via Associated Press
Photos from a video taken by a United Airlines passenger showing passenger David Dao being dragged off a United plane. Audra D. Bridges, via Associated Press

United Airlines’ rocky customer service fiasco

April 12, 2017 01:25 AM