Photos from a video taken by a United Airlines passenger showing passenger David Dao being dragged off a United plane.
Photos from a video taken by a United Airlines passenger showing passenger David Dao being dragged off a United plane. Audra D. Bridges, via Associated Press
Photos from a video taken by a United Airlines passenger showing passenger David Dao being dragged off a United plane. Audra D. Bridges, via Associated Press

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April 12, 2017 1:25 AM

United Airlines’ rocky customer service fiasco

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