How Amazon is making it easier to return those gifts you don’t like enough to keep
As an ever-increasing number of people holiday-shop on Amazon.com, the company has expanded the ways you can swiftly return presents that left you repeating the gift’s name with a frozen smile (“Oh, a calculator...”)
The online retail colossus now has label-free and box-free returns available at 5,800 locations and 18,000 places to make a no-cost, drop-off return. Also, electronics, household items, pet supplies and kitchen appliances can get the same free ride back where they came from that Amazon gave clothes, shoes and bedding in the past.
Goods shipped by Amazon between Nov. 1 and next Tuesday can be returned until Jan. 31.
To start a return: Go to the “Your Orders” page on Amazon, click on the things to be returned and the reason for a return. Then pick your return option. Take note of your QR code.
Label-free, box free returns: Take the QR code and the item to one of the locations and an associate will pack and ship it free.
Other return places: Amazon Books, Amazon 4-Star, Amazon Hub, Amazon Locker and Amazon Locker+ locations. Start to find an Amazon Locker location by clicking here.
Some Amazon-owned Whole Foods Market stores have box-free, label-free return drop off and over 1,000 Kohl’s stores have an Amazon Returns desk, for which you need only the QR code, but not a box or the label.
The UPS Store has label-free and box-free returns. Free pickups from home or office can be planned via UPS.
This story was originally published December 26, 2019 at 12:50 PM.
