Parachute Health CEO set out to revolutionize medical equipment ordering
David Gelbard created Parachute after seeing his father in pain after struggling to get a simple, yet critical, walker after back surgery.
The company just hit 5 million patients served, and modernized the durable medical equipment (DME) industry, which includes things like walkers, wheelchairs and oxygen tanks, to ensure patients get the medical equipment they need to heal.
Parachute has grown quickly in 10 years, now making up almost 20% of all DME orders and has 220,000 clinician locations using the platform.
Parachute Health digitizes DME ordering so clinicians no longer need to rely on paper and fax orders that are often full of errors that slow down care.
“ePrescribing is redefining durable medical equipment delivery and is where the future of the industry lies. Our solution streamlines processes, enhances patient care, and boosts efficiency for suppliers, clinicians, and patients alike,” Gelbard, CEO & Founder of Parachute Health, says. By partnering with industry experts, we’ve created a compliant, patient-focused system that is more than an improvement—it’s a transformation of the DME landscape.”
Parachute Health’s revolutionary DME ePrescribing platform streamlines and digitizes ordering a wide range of products and services, reduces costs for clinicians and suppliers, and ensures patients receive critical medical equipment.
And users love it.
“It’s easy. Easy to navigate and to place orders faster and with confidence, especially during the discharge process,” says Sepideh Seifnourian, a social worker at New York City’s Upper East Side Rehabilitation. “I love it — I just love it.”
Parachute history
Gelbard created Parachute Health in 2014 after seeing his father in pain after struggling to get a walker after back surgery.
Despite advancements in healthcare technology and digital health records, Gelbard discovered that one critical and massive piece of the healthcare industry was still relying on old school paper and fax orders and that was hurting patients like his father.
Gelbard created Parachute to modernize the Durable Medical Equipment (DME) industry to ensure patients get the walkers, wheelchairs, oxygen tanks or whatever medical equipment they need to heal.
Parachute serves more than 220,000 clinicians, 66,000+ clinical facilities, and 3,000 supplier locations across the U.S.
Keeping up with needs
The company recently announced a partnership with Optum and will soon be rolling out new AI features that better ensure orders include all the data needed by health insurance companies so patients get the medical equipment their doctors order for them.
This year, in partnership with Optum, Parachute was the first to integrate prior authorization process at the point of care, streamlining ePrescribing for clinicians — ahead of the Centers for Medicare & Medicaid Services (CMS) mandate for electronic prior authorization by 2027.
Clinicians ordering medical equipment and supplies also save an average of two to three hours per week on administrative work that comes with fax-based ordering by seamlessly integrating electronic health records (EHR) on the platform, allowing clinicians to spend more time with patients and reducing burnout.
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This story was originally published September 25, 2024 at 1:19 PM.
