My family and I recently flew in from Curaçao on American Airlines. When we walked to the immigration area, the whole place looked like a bazaar.
The electronic system had stopped working, the mega-lines had no end and, worse, the Customs officers combined U.S. citizens and foreign visitors in the same line. Officers doing the screening were having nice conversations and chit-chatting with each person with no consideration for the hundreds of people standing in line for more than two hours.
Standing in line for two hours to get into our country is abuse and a total disaster for an international airport like Miami’s. The whole place was a pandemonium — families with little kids, elderly people and people missing connecting flights. Not even Third World countries have such an irrational process.
Julio Velis, Pinecrest
Sign Up and Save
Get six months of free digital access to the Miami Herald