Not only should Uber drivers speak English, they should be able to read it. My driver in downtown Miami assured me he spoke English. I soon realized he couldn’t, but I knew he would hear his instructions in Spanish. He was told to exit at Ives Dairy Road, but I couldn’t get him to leave the express lane and get off I-95 until deep into Broward County.
Shouldn’t drivers be able to read as well as speak English?
Uber kindly refunded my fare.
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