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700 Kenmore Elite microwave ovens under recall for burn hazard. Here’s how to check yours

There’s a nationwide recall for about 700 Kenmore Elite microwave ovens that heat up so much, it’s a burn hazard.

Faulty wiring is making it possible for the microwave’s exterior temperatures to exceed 183 degrees Fahrenheit, which means you could get a pretty nasty burn from touching it, according to the United States Consumer Product Safety Commission listing.

The recall, which was announced Thursday, involves 1,000-watt countertop convenction microwaves ovens that were manufactured on April 27, 2017 under the Kenmore Elite brand name by Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China.

There’s a recall for about 700 Kenmore Elite microwave ovens that are heating up so much, it’s a burn hazard.
There’s a recall for about 700 Kenmore Elite microwave ovens that are heating up so much, it’s a burn hazard. United States Consumer Product Safety Commission

The microwaves were sold exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.

Don’t worry, you won’t have to throw it away. Sears is offering free in-home repairs to all customers nationwide who have one of the recalled microwaves. So far, there have been no reported injuries.

How to check:

Turn your microwave around and search for the date plate. That’s where you can find the brand name, model number and serial number.

If your microwave has a a model number of 204.77603610 and a serial number range of 17042700001 and 17042700684, you should stop using it immediately and call Sears for the free in-home repair.

Turn your microwave around and search for the date plate. That’s where you can find the brand name, model number and serial number.
Turn your microwave around and search for the date plate. That’s where you can find the brand name, model number and serial number. United States Consumer Product Safety Commission

How to contact:

You can call the company at 800-659-7026 from 7 a.m. to 7 p.m. CT Monday through Friday online.

You can also visit www.sears.com and click on “Product Recalls” for more information.

Michelle Marchante
Miami Herald
Michelle Marchante covers the pulse of healthcare in South Florida and also the City of Coral Gables. Before that, she covered the COVID-19 pandemic, hurricanes, crime, education, entertainment and other topics in South Florida for the Herald as a breaking news reporter. She recently won first place in the health reporting category in the 2025 Sunshine State Awards for her coverage of Steward Health’s bankruptcy. An investigative series about the abrupt closure of a Miami heart transplant program led Michelle and her colleagues to be recognized as finalists in two 2024 Florida Sunshine State Award categories. She also won second place in the 73rd annual Green Eyeshade Awards for her consumer-focused healthcare stories and was part of the team of reporters who won a 2022 Pulitzer Prize for the Miami Herald’s breaking news coverage of the Surfside building collapse. Michelle graduated with honors from Florida International University and was a 2025 National Press Foundation Covering Workplace Mental Health fellow and a 2020-2021 Poynter-Koch Media & Journalism fellow.  Support my work with a digital subscription
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