She was getting desperate.
Pam Brekke, of Sanford, Fla., had spent days hunting for a generator. But everywhere she turned, she found nothing but empty shelves, according to WFTV.
And for her, getting a generator in place before powerful Hurricane Irma made landfall wasn’t just a matter of convenience—it was a matter of life or death.
"My father's on oxygen, and I'm worried about this storm," Brekke told WFTV.
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With Irma expected to hit Florida this weekend, likely as a Category 4 storm, time was quickly running out.
Then she thought she’d caught a lucky break: a Lowe’s store 30 miles away in Orlando had gotten a surprise shipment of generators. So she hopped in her car on Thursday, made the journey from her home in Sanford, and got in line.
There were 200 generators in stock at 7 a.m., and red-vested Lowe’s workers were unloading them, distributing each one to customer after customer in line. And then the workers got to the very last generator—and it went to the person right in front of Brekke in line.
Had there been one more generator, it would have been hers.
Brekke started crying, thinking about returning home empty-handed to a father who needed oxygen if the power went out.
But then—amid the frantic search for plywood, gas cans and everything else—a random act of kindness.
Without asking a single question, Ramon Santiago walked up to Brekke and handed her a generator.
"She needs the generator," Santiago told WFTV-TV, as Brekke wiped away tears. WFTV’s Nancy Alvarez posted the entire exchange on Facebook.
They hugged, and Brekke explained her father’s health, thanking him for his small act of kindness during such a trying time.
“Everything is okay,” he told her as they embraced.
Then Santiago, having given up the generator to someone who desperately needed it, went back to his shopping.
"I'm very overwhelmed by that man," Brekke said, again fighting back tears. "God will bless that man."