Education

Did you get a text message about your child’s bus? Miami-Dade Schools didn’t send it

Miami-Dade Schools says it didn’t send a text message about school bus transportation issues.
Miami-Dade Schools says it didn’t send a text message about school bus transportation issues. emichot@miamiherald.com

A spammy text message was sent to Miami-Dade County Public School parents and employees shortly before Friday’s dismissal, alerting them to expect late school buses or no buses at all due to the district’s bus driver shortage.

Miami-Dade Schools didn’t send the message, said Daisy Gonzalez-Diego, a district spokeswoman.

Now the question is: Who did?

Parents, teachers and staff members at multiple schools reported receiving the strange message around 1 p.m.

The text message, which was addressed to parents and had a grammatical error, claimed that due to the district’s bus driver shortage, the afternoon routes would be “running extremely late” and that there “are no guarantee that it will be transportation.”

Just before 2 p.m., the district sent a follow-up message from the same number asking people to disregard the previous text, “which was not sent by M-DCPS.” The district says transportation issues are communicated to parents by their child’s school.

“Miami-Dade County Public Schools (M-DCPS) is conducting a thorough review of the incident regarding an automated message that was sent out this afternoon. This is not a message that was sanctioned by the District and we are further assessing its origin,” Gonzalez-Diego said in a emailed statement to the Miami Herald.

This story was originally published October 15, 2021 at 3:06 PM.

Michelle Marchante
Miami Herald
Michelle Marchante covers the pulse of healthcare in South Florida and also the City of Coral Gables. Before that, she covered the COVID-19 pandemic, hurricanes, crime, education, entertainment and other topics in South Florida for the Herald as a breaking news reporter. She recently won first place in the health reporting category in the 2025 Sunshine State Awards for her coverage of Steward Health’s bankruptcy. An investigative series about the abrupt closure of a Miami heart transplant program led Michelle and her colleagues to be recognized as finalists in two 2024 Florida Sunshine State Award categories. She also won second place in the 73rd annual Green Eyeshade Awards for her consumer-focused healthcare stories and was part of the team of reporters who won a 2022 Pulitzer Prize for the Miami Herald’s breaking news coverage of the Surfside building collapse. Michelle graduated with honors from Florida International University and was a 2025 National Press Foundation Covering Workplace Mental Health fellow and a 2020-2021 Poynter-Koch Media & Journalism fellow.  Support my work with a digital subscription
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