Miami-Dade County

No more free rides: Fares coming to Miami-Dade’s MetroConnect transit shuttle

Roughly five years after launching in late 2020, the MetroConnect shuttle service will start charging riders on Feb. 1, 2026. This photo of an early shuttle was taken in December 2020, when the transportation company Via launched the  tax-funded service as a transit option in Miami-Dade County.
Roughly five years after launching in late 2020, the MetroConnect shuttle service will start charging riders on Feb. 1, 2026. This photo of an early shuttle was taken in December 2020, when the transportation company Via launched the tax-funded service as a transit option in Miami-Dade County. pportal@miamiherald.com

The free rides are ending Feb. 1 for Miami-Dade’s MetroConnect transit shuttles, the short-hop rides that were spared from the fiscal chopping block during the county’s last budget cycle.

While the app-hailed rides are still part of the county’s transit system, on Sunday they’re going to start costing riders $3.75 per trip.

Via, the company behind the service, said this week that the private MetroConnect cars currently provide about 1,900 trips on an average weekday.

The idea behind the service is to provide short rides connecting people with transit routes, including Metrorail stations and bus stops. But the cars generally will provide pick up and drop off in most areas within a designated MetroConnect zone.

To trim costs, the county also is imposing service cuts, with MetroConnect no longer operating on the weekends, starting Sunday. Two routes the county said lagged in riders — around the Waterford Business District in the Blue Lagoon neighborhood, and the Civic Center zone around the Jackson Health hospital complex — also are ending Feb. 1.

MetroConnect launched in 2020 as a way to close gaps in areas where bus service is spotty. It functions as a limited ride-hailing service, with users able to book free MetroConnect trips in 13 designated areas across the county.

Once costing Miami-Dade $11 million a year, the planned addition of fares and service cutbacks brought the expense down to $5.5 million in the $13.2 billion budget for 2026 that county commissioners approved in September.

This story was originally published January 28, 2026 at 2:15 PM.

DH
Douglas Hanks
Miami Herald
Doug Hanks covers Miami-Dade government for the Herald. He’s worked at the paper for more than 20 years, covering real estate, tourism and the economy before joining the Metro desk in 2014. Support my work with a digital subscription
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