Miami-Dade County

What happens when your plane is delayed for hours? You brawl, and then tweet about it

Passengers traveling to Miami from New York City on a delayed Delta Air Lines flight were stuck on the tarmac for over six hours. Then a fight broke out.
Passengers traveling to Miami from New York City on a delayed Delta Air Lines flight were stuck on the tarmac for over six hours. Then a fight broke out. Miami Herald File

Passengers traveling to Miami from New York City on a delayed Delta Air Lines flight were stuck on the tarmac for more than six hours. Then a fight broke out.

Delta Flight 2385 was scheduled to leave John F. Kennedy International Airport by 4 p.m. Thursday. It departed about seven hours later, at 11:10 p.m., for Miami International Airport, according to the airport’s flight tracker.

It didn’t arrive until 2:28 a.m. Friday.

Delta flight #2385 (DL2385) was scheduled to leave John F. Kennedy International Airport by 4 p.m. Thursday. It didn’t arrive to Miami International Airport until 2:28 a.m. Friday, airport flight tracker records show.
Delta flight #2385 (DL2385) was scheduled to leave John F. Kennedy International Airport by 4 p.m. Thursday. It didn’t arrive to Miami International Airport until 2:28 a.m. Friday, airport flight tracker records show. Screenshot of JFK Flight Tracker

And there was anger.

“The A/C was off. They didn’t serve us water,” passenger Sumeet Kapoor told WSVN. “My dad almost died on the plane. It was so hot that we couldn’t breathe. There were kids on the flight. They never served us anything.”

Frustrated passengers recorded the “nightmare” experience on social media.

“@Delta 8 HOURS and counting. Captain had “no idea” where the ground crew was,” Twitter user @juanchi72 wrote. “Parked in a “remote gate” in JFK. No food, no water. A fight broke out, police was called. A NIGHTMARE.”

At 11:20 p.m. JFK airport tweeted that Port Authority police were responding to the fight.

Another Twitter user posted a video of police inside the plane, multiple police cars — lights flashing — parked on the tarmac.

“People are rioting we had no food or water for all this time,” @lvrdplex tweeted.

Delta Air Lines said the delay was caused by bad weather and that customers had the opportunity to get off the plane.

“Delta flight 2385 with service from JFK to Miami was delayed due to weather in both Miami and New York,” Delta said in a statement to the Miami Herald. “Customers were offered both water and snack service while on the tarmac and were also offered the chance to take a bus back to the terminal given the plane was parked on a remote pad for quite some time. We apologize for the inconvenience.”

John F. Kennedy International Airport did not immediately respond for comment.

This story was originally published August 16, 2019 at 8:58 AM.

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Michelle Marchante
Miami Herald
Michelle Marchante covers the pulse of healthcare in South Florida and also the City of Coral Gables. Before that, she covered the COVID-19 pandemic, hurricanes, crime, education, entertainment and other topics in South Florida for the Herald as a breaking news reporter. She recently won first place in the health reporting category in the 2025 Sunshine State Awards for her coverage of Steward Health’s bankruptcy. An investigative series about the abrupt closure of a Miami heart transplant program led Michelle and her colleagues to be recognized as finalists in two 2024 Florida Sunshine State Award categories. She also won second place in the 73rd annual Green Eyeshade Awards for her consumer-focused healthcare stories and was part of the team of reporters who won a 2022 Pulitzer Prize for the Miami Herald’s breaking news coverage of the Surfside building collapse. Michelle graduated with honors from Florida International University and was a 2025 National Press Foundation Covering Workplace Mental Health fellow and a 2020-2021 Poynter-Koch Media & Journalism fellow.  Support my work with a digital subscription
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