Thousands who have health insurance with Florida Blue are locked out of in-network care at Broward Health and Memorial Healthcare System in Broward County.
Are you a Florida Blue patient who can no longer get in-network care at Broward Health and Memorial Healthcare System in South Florida?
Thousands of people who have health insurance with Florida Blue, previously known as Blue Cross & Blue Shield of Florida, have been locked out of more affordable, in-network care ever since pay rate negotiations between the Broward public hospitals and health insurer fell through last year. The standstill has left many patients with a difficult decision: find a new in-network doctor, or get stuck paying heftier bills for treatment and other care at the Broward hospitals.
How has the contract dispute affected your ability to get care at the public hospitals and some of the doctors affiliated with them? The Miami Herald wants to hear from you.
Are you traveling farther for care? Paying more? Searching for a new doctor?
Take our questionnaire to share your story. We won’t share your name or details from your response without your consent.
Michelle Marchante covers the pulse of healthcare in South Florida and also the City of Coral Gables. Before that, she covered the COVID-19 pandemic, hurricanes, crime, education, entertainment and other topics in South Florida for the Herald as a breaking news reporter. She recently won first place in the health reporting category in the 2025 Sunshine State Awards for her coverage of Steward Health’s bankruptcy. An investigative series about the abrupt closure of a Miami heart transplant program led Michelle and her colleagues to be recognized as finalists in two 2024 Florida Sunshine State Award categories. She also won second place in the 73rd annual Green Eyeshade Awards for her consumer-focused healthcare stories and was part of the team of reporters who won a 2022 Pulitzer Prize for the Miami Herald’s breaking news coverage of the Surfside building collapse. Michelle graduated with honors from Florida International University and was a 2025 National Press Foundation Covering Workplace Mental Health fellow and a 2020-2021 Poynter-Koch Media & Journalism fellow. Support my work with a digital subscription
