Citizens delaying managed repair program roll-out until 2017

Citizens Property Insurance Corp.'s Board of Governors approved hefty rate increases for 2017 on Wednesday while its president said the company plans to make its customers an offer they can't refuse.

In its effort to limit costs of water damage claims that it blames for the rate increases, Citizens has been planning a managed repair program that would require participating customers to choose from pre-approved repair contractors.

The state-run "insurer of last resort" originally planned to roll out the program this August.

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