Business

There’s a good reason why your UPS driver is pausing on the route

UPS drivers across the country will be briefly pausing their routes Monday afternoon to honor and remember Frank Ordonez, the driver who was killed Thursday in a police shootout.

The drivers will be parking their trucks and turning on their four-way flashers in a sign of solidarity with the fallen UPS worker, according to Teamsters Local 769, Ordonez’s UPS union chapter.

While the moment of silence is not a “coordinated company-wide effort,” UPS said it is “deeply saddened by the tragic death of Frank Ordonez,” and will “honor this moment of silence for any employees who are able to safely participate.”

Ordonez, 27, was taken hostage by two armed robbers and later killed in the middle of rush hour traffic during a shootout with police in Miramar.

Richard “Rick” Cutshaw, a 70-year-old union representative from Pembroke Pines, also died in the crossfire, along with the two carjackers.

Frank Ordonez, 27, was the UPS driver who was taken hostage by two armed robbers and later killed during a shootout with police in Miramar Thursday.
Frank Ordonez, 27, was the UPS driver who was taken hostage by two armed robbers and later killed during a shootout with police in Miramar Thursday. Courtesy of Frank Ordonez's family.

The shooting was recorded and broadcast live by TV helicopter cameras.

An outpouring of support for Ordonez’s family, including multiple GoFundMe pages, began appearing online shortly after the shooting, along with a flurry of questions and criticism over the actions taken by police.

The moment of silence will be held at 5 p.m. EST and 2 p.m. PST when Ordonez’s viewing — which is open to the public — is set to begin.

Ordonez leaves behind 3- and 5-year-old daughters.

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This story was originally published December 9, 2019 at 1:36 PM.

Michelle Marchante
Miami Herald
Michelle Marchante covers the pulse of healthcare in South Florida and also the City of Coral Gables. Before that, she covered the COVID-19 pandemic, hurricanes, crime, education, entertainment and other topics in South Florida for the Herald as a breaking news reporter. She recently won first place in the health reporting category in the 2025 Sunshine State Awards for her coverage of Steward Health’s bankruptcy. An investigative series about the abrupt closure of a Miami heart transplant program led Michelle and her colleagues to be recognized as finalists in two 2024 Florida Sunshine State Award categories. She also won second place in the 73rd annual Green Eyeshade Awards for her consumer-focused healthcare stories and was part of the team of reporters who won a 2022 Pulitzer Prize for the Miami Herald’s breaking news coverage of the Surfside building collapse. Michelle graduated with honors from Florida International University and was a 2025 National Press Foundation Covering Workplace Mental Health fellow and a 2020-2021 Poynter-Koch Media & Journalism fellow.  Support my work with a digital subscription
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