A passenger on a United Airlines flight from Chicago to Louisville posted a video on Facebook of another passenger being forcibly removed from the plane before takeoff at Chicago O’Hare International Airport. The passenger is dragged by his arms t McClatchy Tyler and Audra Bridges/Facebook
A passenger on a United Airlines flight from Chicago to Louisville posted a video on Facebook of another passenger being forcibly removed from the plane before takeoff at Chicago O’Hare International Airport. The passenger is dragged by his arms t McClatchy Tyler and Audra Bridges/Facebook

United’s booting of passenger wasn’t just a PR disaster, it also made no money sense

April 10, 2017 06:51 PM