Sara Pierce sits in a booth at the Buffalo Wings & Rings restaurant in North Port, Fla., where she works as a waitress.
Sara Pierce sits in a booth at the Buffalo Wings & Rings restaurant in North Port, Fla., where she works as a waitress. EMILY MICHOT MIAMI HERALD STAFF
Sara Pierce sits in a booth at the Buffalo Wings & Rings restaurant in North Port, Fla., where she works as a waitress. EMILY MICHOT MIAMI HERALD STAFF

Desperate complaints and form-letter responses

April 23, 2015 08:01 AM

UPDATED May 07, 2015 01:39 AM

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