Sara Pierce sits in a booth at the Buffalo Wings & Rings restaurant in North Port, Fla., where she works as a waitress.
Sara Pierce sits in a booth at the Buffalo Wings & Rings restaurant in North Port, Fla., where she works as a waitress. EMILY MICHOT MIAMI HERALD STAFF
Sara Pierce sits in a booth at the Buffalo Wings & Rings restaurant in North Port, Fla., where she works as a waitress. EMILY MICHOT MIAMI HERALD STAFF

Desperate complaints and form-letter responses

April 23, 2015 8:01 AM

More Videos

  • Banned books that shaped American literature

    "To Kill a Mockingbird" and other classics that have caused a lot of controversy.