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Home » Capital One

Capital One

A Simplified Banking Experience

Capital One makes it easy to manage your finances while on the go.

Allison Martin

Written by  Allison Martin   Banks

Tracy Yochum

Edited by  Tracy Yochum   McClatchy Commerce

Published on January 21, 2024. Updated July 14, 2025

4 min. read

Availability

ATM access

Customer support

All 50 states

Over 70,000 fee-free locations nationwide

Phone, branch, cafe and virtual support

Availability

All 50 states

ATM access

Over 70,000 fee-free locations nationwide

Customer support

Phone, branch, cafe and virtual support

Details

Banking products

Personal banking, business banking, commercial banking

Credit cards

Cash back rewards, travel rewards, business rewards, student rewards, credit building

Auto loans

Purchase and refinance

Services

Capital One CreditWise, Capital One Shopping

Mobile app

Available on the App Store and Google Play

Online pre-approvals

Credit cards and auto loans

Capital One is a leading provider of banking solutions to consumers nationwide. It operates in all 50 states, with over 750 branches and café style locations. Customers can also access over 70,000 fee-free ATMs throughout the U.S.

About Capital One

Capital One is one of the largest banks in America. Led by founder and CEO Richard D. Fairbank, it exists to simplify and humanize the banking experience for customers. With an emphasis solely on credit cards at its inception, the financial giant now offers banking, credit card, auto lending, business banking and commercial banking solutions.

Capital One Product and Service Offerings

Capital One has all the bases covered to help you manage your finances more effectively.

Checking, Savings, and CDs

Capital One offers various checking and savings account options, including:

  • 360 Checking: It’s a fee-free option with no account minimum that gives you access to over 70,000 fee-free ATMs nationwide.
  • MONEY Teen Checking: This account is designed for teens and comes with a free debit card.
  • 360 Performance Savings: You’ll earn a generous APY on any balance without fees or minimum balance requirements.
  • 360 CDs: You can also grow your money with a CD, ranging from 6 months to 12 months, with no minimum balance requirement.
  • Kids Saving Accounts: It is a joint account catering to kids that pays a reasonable APY.

Credit Cards

Whether you’re looking to earn rewards, need a card with a low annual fee or are working on improving your credit score, Capital One has credit cards that cater to varying financial needs. For avid travelers, some options allow you to earn miles on every purchase.

Business Banking Solutions

Capital One provides specialized account solutions to efficiently handle your company’s payments and cash flow. Plus, you can gain access to checking and savings accounts, merchant services, payroll solutions and business loans to grow your business.

Commercial Banking Solutions

Experience tailored commercial banking solutions that support your company’s larger financial transactions and strategies. From lending to treasury management and capital markets, Capital One equips you with the tools to drive your business forward.

Auto Purchase and Refinance

You can also secure financing for a new or used car or refinance your existing auto loan with Capital One. The Auto Navigator makes it easy to shop for vehicles and view personalized rates and monthly payments. You can also get prequalified in minutes without impacting your credit score, so you can confidently finance your next ride or refinance your existing auto loan.

Capital One Shopping

Capital One Shopping is a free tool that automatically applies available coupon codes to your online purchases at over 30,000 retailers. It helps ensure you get the best deals with minimal effort and is available to all consumers (even if you aren’t a Capital One customer).

CreditWise

Stay on top of your credit health with Creditwise from Capital One. It features free credit score updates, monitoring, real-time alerts and a simulator to see how specific actions impact your credit. CreditWise is also an invaluable tool to keep tabs on your credit health and discover ways to improve it.

Capital One’s Mobile and Online Banking

Capital One provides robust mobile and online banking services to give you control and access to your account anytime.

Features of their Mobile App

Capital One’s Mobile App is rated highly for its user-friendly interface and comprehensive features. You’ll be equipped with the ability to:

  • Receive alerts to stay informed of account activity
  • Securely view your account details and balances
  • Make payments with just a few taps
  • Use your virtual card debit or credit card to shop
  • Lock and unlock your credit or debit card instantly
  • Utilize Eno, your virtual assistant, for quick help
  • Transfer funds to friends and relatives with Zelle

Online Banking Services

With Capital One’s Online Banking, you’ll have 24/7 access to:

  • Mobile deposit capabilities and online transfers
  • Account management tools designed for efficiency.
  • An integrated platform for setting up and managing alerts.
  • Seamless payment scheduling through online bill pay
  • Customer support through the virtual assistant
  • A wealth of resources, including help guides for every banking service offered

The Pros of Banking with Capital One

  • Fee-free personal banking solutions
  • Vast suite of resources for small businesses and commercial entities
  • Extensive fee-free ATM network
  • No minimum deposit or balance requirements
  • Competitive APY 360 Performance Savings account
  • Open a CD with $0
  • Access to Capital One Cafes
  • User-friendly mobile app and online banking dashboard
  • Open an account online
  • Free credit scores with CreditWise

The Cons of Banking with Capital One

  • Mobile deposits disallowed at non-branded ATMs
  • No personal loans or mortgages
  • Subpar returns on select CDs
  • Branches not in all 50 states

How Does Capital One Compare to Other Banks?

Below is an overview of how Capital One stacks up to the competition:

  • Banking Products: Consumers can choose from a few checking and savings account options, but the volume pales compared to larger banks. Auto purchase and refinance solutions are also available. Still, you won’t find personal loans or mortgages with Capital One, which generally isn’t the case with most other banks.
  • Interest Rates: Regarding savings, your potential earnings look favorable with Capital One. Competitors like Bank of America have been noted to offer lower APYs. And if the potential return is significant, it’s subject to steep deposit requirements or other terms. With Capital One, you can enjoy competitive rates without a minimum balance requirement.
  • Fees: They are known for their minimal fees. This contrasts sharply with certain banks that impose monthly maintenance fees unless specific balance or deposit criteria are met.
  • Customer Support: Your banking experience with Capital One is enhanced by their strong focus on customer satisfaction. Capital One is recognized for an approachable and user-friendly experience, including digital accessibility through the mobile app.

Who is Capital One Best For?

Capital One offers a diverse range of financial products that cater to consumers from all walks of life. Their services are particularly beneficial for individuals, small businesses, and commercial establishments looking for accessible credit options, competitive banking services, and auto loans with competitive rates. It’s also ideal for consumers who value a convenient digital banking experience.

Should You Bank with Capital One?

Your decision to bank with Capital One should depend on your unique financial needs and what you desire in a financial institution. Its fee-free banking solutions, attractive credit card offerings and valuable financial tools make Capital One a solid contender in the world of personal banking. The same can be said for business and commercial banking if its solutions meet your company’s needs.

How to Get Started with Capital One

When you’re ready to move forward with Capital One, select the product or service that piques your interest and navigate to the landing page to learn more about how to move forward. You can apply online if you’re interested in a bank account or credit card. However, select business banking and commercial solutions may require a phone call or visit to a physical branch.

What types of services does Capital One offer?

Capital One provides a range of financial products and services. These include bank accounts, credit cards, auto loans, and business and commercial banking solutions. You can also access CreditWise to view your credit score or use Capital One Shopping to save when shopping online.

How can you apply for a Capital One credit card?

Capital One offers online pre-approvals that won’t impact your credit score for credit card products. If you decide to move forward, you can apply online in minutes and receive a quick lending decision. Or you can visit a branch to apply with a banker.

How can you create an online account with Capital One?

You can create an online account through the website or mobile app.

Allison Martin

Allison Martin

Author Banks

Allison Martin is a personal finance enthusiast and a passionate entrepreneur. With over a decade of experience, Allison has made a name for herself as a syndicated financial writer. Her articles are published in leading publications, like Banks.com, Bankrate, The Wall Street Journal, MSN Money, and Investopedia.

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Product names, logos, brands, and other trademarks featured or referred to in the Miami Herald are the property of their respective trademark holders. This site may be compensated through third-party advertisers. The offers that may appear on the Miami Herald's website are from companies from which the Miami Herald may receive compensation. This compensation may influence the selection, appearance, and order of appearance of the offers listed on the website. However, this compensation also facilitates the provision by the Miami Herald of certain services to you at no charge. The website does not include all financial services companies or all of their available product and service offerings.

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