I would like to mention a very nice gesture from a public transit driver in Miami Beach.
I traveled with my family here from Montreal and we just happened to take the wrong bus trying to go downtown from Miami Beach.
So we had to get off the bus but she took care of writing a slip saying that we had taken the wrong bus to show to the correct bus driver. I was impressed by that driver going put of her way to do that for us so we wouldn't have to pay the ride twice.
I would like thank her again and hope that the day she comes visit Montreal the people up there will be as nice as she has been to us.
This shows the great hospitality that your city shows toward tourists.