Miami Beach

Internet restored after construction crew accidentally cut the lines for Miami Beach City Hall

Workers are repairing cut internet lines near Dade Boulevard and Bay Road, which ended service for Miami Beach City Hall Tuesday morning.
Workers are repairing cut internet lines near Dade Boulevard and Bay Road, which ended service for Miami Beach City Hall Tuesday morning. City of Miami Beach / Twitter

A construction crew accidentally cut the lines bringing AT&T internet access to some Miami Beach buildings, leaving City Hall cut off for hours Tuesday.

But by early afternoon city hall was back online.

Miami Beach City Hall had lost internet and phone service, but the 911 dispatch was unaffected, said spokeswoman Tonya Daniels.

Daniels said most city employees were available through their cellphones, and some checked their email using data.

“There are ways to contact people in City Hall, and we thank everyone for their patience,” she said.

Because the internet was out, the building department couldn’t issue permits or schedule inspections. Crews immediately began working on the broken line, which was near Dade Boulevard and Bay Road.

The effects of the snipped line reached all the way to Belle Isle. Nine Island Avenue, a condominium on the island, reported an interruption of phone service on Tuesday morning. In a message to residents, the building said it “is apparently an ATT issue.”

“We’re not sure [what the issue is]. They’re supposed to come look at it today,” said employee Yarelis Aleman.

Kelly Starling, an AT&T spokeswoman, wouldn’t say how many customers were affected.

Alex Harris: 305-376-5005, @harrisalexc

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