Startup Spotlight: Condition Culture of Miami’s product line includes five beauty brands for people and their pets.
Company: Condition Culture
Concept: Five beauty brands for people and their pets — as the company’s tagline says, “beauty for your best friend.” Condition Culture creates products that aim to enhance confidence and freedom of expression.
Story: Founded by twin sisters Alex and Donya Litowitz, Condition Culture launched its first product, Featherlocks (feather decorations for the hair), in April 2010, appearing in top fashion magazines and television shows. Condition Culture continues to sell the original hair feather extensions and has since developed several other products, including Puppylocks, feather accessories for dogs.
After graduating from the Kellogg School of Management in December, Donya decided to purchase the company and move it further into professional haircare products. Alex, a hair stylist who would put artistic feathers in her clients’ hair before they created the product, wanted to start a family and return to hair styling. “Since the purchase, I have focused on reorganizing the operations and product development to refocus the resources on the new direction,” said Donya, who had a background in real-estate finance.
Everyone in my family are entrepreneurs, so I guess you can say it’s in our blood. Donya Litowitz, CEO of Condition Culture
Condition Culture’s latest brand, COLORSMASH color-kissed hairspray, a color hairspray with no iron oxides, launched in June at Cosmoprof in Vegas. It is also sold in Germany, the UK, South Africa, Australia, Italy, China, Korea, Israel Scandinavia and the Netherlands. The product (about $20 a can) results in professional-looking color without the commitment or mess like current options on the market, Donya said. It is now the company’s key product.
This year, international distribution has doubled for Condition Culture; the next growth focus is the Asian market. Donya has also increased the use of technology to increase efficiency and has reduced the team to eight core people in a flat organization where she interacts with all areas of the business as needed but allows each department to function independently. More deliverables are outsourced to keep the company lean and agile.
“We have created a very collaborative environment. It’s become a family; we spend a lot of time together, and working toward a common goal keeps us united and moving forward. Stella, the office dog, contributes just as much,” said Donya, a third generation Miamian. The company’s offices in Miami’s Little River area include a showroom, product design, business development and distribution. Stella is a key part of the staff, offering valuable feedback on the company’s pet products, as well as being a stress reliever and morale booster.
Plans include bringing more manufacturing back into the U.S., and new product development with a focus on COLORSMASH and Puppylocks. The next big product launch is in July. The company won’t dislose what’s coming but said it is aimed at significantly widening Condition Culture’s market. Condition Culture’s products are sold online at Conditionculture.com, as well as by retail partners. Its popular pet products are also sold at PetsMart.
“You have to make mistakes to learn anything,” Donya said. “Don’t compromise on what you really want.”
Management team: Donya Litowitz, CEO; Chris Askew, Product Development; Linda Uribe, International Accounts; Megan Patton, Domestic Accounts; Jenny Hernandez, Inventory & office management; Nicholas Piniero, Marketing/Creative; Stella, the dog, Director of Office Morale
No. of employees: 8
Financing: Self-funded and not looking for investment. “We were profitable from the first year and have reinvested into the development and growth of new products,” Donya said.
Recent milestones: The launch of COLORSMASH hairspray, which has already established international distribution in Germany, South Africa, England, Australia and the Netherlands in less than five months and won the 2016 PDC Haircare Award for innovation in formulation/packaging compatibility and design.
Biggest startup challenge: The large financial and emotional investment that goes into running a company, the sleepless nights, and the ups and downs, Donya said. “But at the end of the day, I wouldn’t have it any other way. The key is to believe in what you’re doing and to surround yourself with people that encourage you to be better every day. Having a solid team is key. Everyone in my family are entrepreneurs, so I guess you can say it’s in our blood.”
Copycats have also been a problem for the company, but since the COLORSMASH hair spray took four years to develop and has a patent pending, Donya believes it will not be easily copied.
Next step: Expanding the COLORSMASH brand by evaluating the consumer response from the initial launch and continuing to improve the assortment of colors.
Nancy Dahlberg: @ndahlberg
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