Business

Miami smartphone users impatient, but they don’t tune out world, they say

ndahlberg@miamiherald.com

AP

Why hasn’t she texted back? It’s been five minutes already!

Miamians are an impatient lot when it comes to texting, according to a study by Bank of America released Tuesday. About 77 percent of residents believe response time should be under an hour, and 63 percent say it should be less than 10 minutes.

And to carry on a conversation, 26 percent of Miami residents say they would rather text than talk, according to the third annual Bank of America Trends in Consumer Mobility Report. More than two-thirds use emojis.

Yet, only 17 percent of Miami residents think they are on their smartphone too much, while 58 percent believe other adults are guilty of overuse, the study found. Only 15 percent consider themselves tuned out to the outside world when on their device (compared to 45 percent of others), and 51 percent believe they mind mobile manners (compared to 24 percent of others).

The survey also found an ever-growing daily dependence on devices. A third of Miami residents say they interact with their smartphone more than anyone or anything else, including their significant other and friends. More than half (56 percent) admit to using their mobile to escape a social interaction.

Miami trends largely mirrored national trends in the study. Not surprisingly, the study found, millennials are significantly more likely than their generational counterparts to use an app (75 percent) and constantly access it.

Two-thirds of Miami residents would consider or are already using person-to-person payments from their bank, and 48 percent would use or are already using their phone to make purchases at checkout. In the next decade, 49 percent of Miami residents think children currently under the age of 18 won’t use cash and 41 percent believe they won’t use physical credit cards.

While 77 percent of Miamians said they take selfies and a quarter of them snap a selfie at least weekly, Miami isn’t No. 1 for that, the study found. That honor goes to Houston.

Houston?

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