How often do people ask to borrow a phone charger they forgot?
“Every single day,” says Melody Drogt, front desk worker at the Lakeview Hotel at Shanty Creek Resort in Bellaire, Michigan. “My little loaner basket is the most popular thing ever.”
She says that phone chargers are both the most common item left behind in rooms when guests check out and the most requested by current guests who forgot to bring their own.
Drogt keeps the basket at the front counter. Guests can borrow a charger, then return it. One time, a woman was so excited to find the right charger she shouted “hallelujah!” and threw her arms around a nearby housekeeper.
Digital Access For Only $0.99
For the most comprehensive local coverage, subscribe today.
“Apparently someone’s homework wasn’t getting done without it,” Drogt says.
The hotel’s basket of chargers is kept up-to-date by stocking it with chargers left behind in rooms, “usually still plugged into the wall,” she says.
Beyond chargers, hotels report that shoes, glasses, clothes, toiletries, keys and laptops are commonly left by guests. Britain’s Daily Mail newspaper also reported in 2014 that hotels have seen even stranger items left in rooms: cremation urns, bridal gowns, vibrators, a glass eye and even a snake.