Travel Troubleshooter

Christopher Elliott

Christopher Elliott writes the Travel Troubleshooter column for The Miami Herald; he also writes about the travel industry for MSNBC.com and for National Geographic Traveler.

If you don't find the information you need here in his past columns, you can reach Elliott via his website at www.elliott.org.

Top Story

The travel troubleshooter

My infant daughter doesn’t have a ticket — who’s responsible?

Q: Earlier this year, I booked tickets through Expedia.com for myself and my infant daughter to fly from Johannesburg, South Africa, to Billings, Montana, on British Airways. Our return flight was from Chicago to Johannesburg.