I recently had to deal with the Veterans Administration. Because of the horror stories, I approached this with trepidation.
But I was pleasantly surprised by fast appointments and well-mannered compassionate people. From my first meeting with Angel Figueroa, the liaison between Miami-Dade County and the VA, to the present, it has been a pleasure. The doctors, the “paras,” the clerks; every one has treated me with respect. Perhaps the people who run the VA here should give seminars to the other centers around the country.
Walter Sygman, Palmetto Bay