In addition to mortgage lending, the company provides a variety of mortgage-related services. It owns Benefit Life Corp., which offers personal and commercial insurance products; Home Title Agency, a title company; and TLC, which offers private mortgage insurance.
2013: Opened a new office in Fort Lauderdale to service the needs of its Broward and Palm Beach customers.
Home Financing serves all segments of the marketplace with mortgage solutions such as conventional loans, jumbo loans for luxury homes and condominiums, loans for foreign buyers, refinancing for existing homeowners and second-home investment property financing, she said. The company has closed in excess of $3 billion in mortgages and has a current loan-servicing portfolio of $700 million.
“Going above and beyond customer’s expectations, educating customers on fair lending practices, creating home ownership opportunities for all and helping customers through the ups and downs of the real estate industry, are the hallmarks of the company’s 30-year reputation in the community,” Claus said.
Claus said she thinks there are many keys to success including: putting in the time, being informed and resourceful; working hard and being your own advocate; and not being afraid to roll up your sleeves to get something done.
She said she treats the company like a person, developing its culture, nurturing employees, teaching ethics and professionalism, leading by example and treating fellow employees with respect.
Claus emphasizes to employees not to forget the company’s history and where they came from, encouraging them to be humble. She said she is grateful for her parents having started the company from scratch in 1984, and for their dedication and hard work for so many years. Throughout the financial crisis, she and her management team remained intact and strong, effectively handling many challenges.