Google for Work went back to the job on Thursday.
But the day got off to a rough start. According to Google’s Apps Status dashboard, by 4 a.m. EDT Thursday, Google announced that Gmail had been restored for the majority of the millions of global users hit by Wednesday’s outtage of Gmail and other apps used by Google for Work clients.
But as Work Day 2 of the glitch geared up, many users — including those at the Miami Herald and its corporate network at McClatchy Co. — found themselves still in email blackout.
Google for Work addressed scores of angry customers in its early morning tweets, most of them asking people to call Google for help, and promising to fully investigate the cause of the outage and upgrade its neand .
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Posts on the website Downdetector indicated some users in Australia and Western Europe also remained in a digital black hole.
“Still down in Austria :(” reported Luce at 5 a.m. EDT.
“All down here in UK also :( Can't sign in using iPhone or desktop,” according to DreamBodyClub about 5 a.m. EDT.
The Miami Herald began receiving e-mails again starting at about 1:40 p.m. The tweets to @GoogleforWork tapered off but by nightfall, yet there were still a number of frustrated customers awaiting restored service.