A bait-and-switch on my airline ticket?

January 31, 2015 07:00 AM

UPDATED January 31, 2015 12:00 PM

More Videos

  • Spoelstra on Heat's trip to Civil Rights Museum in Memphis

    Miami Heat coach Erik Spoelstra talks about the team's trip to the Civil Rights Museum in Memphis. Dec. 10, 2017.

About Christopher Elliott

Christopher Elliott

@elliottdotorg

Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for MSNBC.com and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at www.elliott.org.