After daughter’s death, United makes an ‘insensitive’ offer

March 18, 2016 08:30 PM

UPDATED March 19, 2016 12:30 AM

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About Christopher Elliott

Christopher Elliott

@elliottdotorg

Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for MSNBC.com and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at www.elliott.org.