Travel Troubleshooter

August 2, 2014 12:00 AM

I’m contagious — can I get a refund for my flight?

Q: Last year, I booked a round-trip ticket from Vienna to New York on Lufthansa’s website. I didn’t notice it, but the comprehensive fare rules were not displayed at the time of booking, only the following note:“The fare you have selected is nonrefundable (except the unused taxes and fees) and cannot or only with restrictions be rebooked.”

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About Christopher Elliott

Christopher Elliott


Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at

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