Travel Troubleshooter

June 7, 2014 12:00 AM

Mom died, but airline won’t refund my fee

Q: I recently flew from Washington to Chattanooga, Tennessee, on US Airways, because my mother was ill. I planned to stay three days, but her condition worsened, and we put her in hospice care. She died five days after my original return date.

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About Christopher Elliott

Christopher Elliott


Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at

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