Travel Troubleshooter

May 30, 2014 12:00 AM

Where’s the refund for my canceled flight?

Q: I recently booked a last-minute flight with American Airlines because my father was scheduled to have surgery the following day. American canceled my flight 20 minutes prior to boarding. At the gate, I was told that I could either fly to another city or go to a different gate if I wanted a refund.

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About Christopher Elliott

Christopher Elliott

@elliottdotorg

Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for MSNBC.com and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at www.elliott.org.

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