Travel Troubleshooter

May 24, 2014 12:00 AM

Why can’t I get a refund on my Airbnb rental?

Q: Late last year, my wife and I rented an apartment in Paris for us for next September through Airbnb. The total cost for this rental was $3,692 and was charged to my credit card, which I paid. It included a cleaning fee of $41 and an Airbnb service fee of $209.

Related content