Travel Troubleshooter

May 17, 2014 12:00 AM

Bumped by Alitalita, so where’s my check?

Q: We were returning from Rome to Vancouver via Toronto last year when we were bumped from our flight on Alitalia. Alitalia rerouted us through London, where we ran into a great deal of difficulty, including a missed flight. Eventually, we caught a flight to Vancouver the next day.

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