Travel Troubleshooter

May 10, 2014 12:00 AM

Getting a ticket refund’s far different from getting a credit

Q: My husband and I booked a Royal Caribbean cruise for last March. But before we left, my sister was taken to the intensive care unit and put on a ventilator. I have power of attorney, and the family was called in and there were some decisions that I had to make.

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About Christopher Elliott

Christopher Elliott


Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at

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