Travel Troubleshooter

March 22, 2014 12:00 AM

Air Canada didn’t cancel my ticket — now what?

Q: A few months ago I purchased a nonrefundable airline ticket directly from Air Canada for a friend to travel from Seattle to Cairo. Within 24 hours of booking this ticket, I learned that he wouldn’t be able to accompany me on this trip, so I called the airline and requested a refund.

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About Christopher Elliott

Christopher Elliott

@elliottdotorg

Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for MSNBC.com and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at www.elliott.org.

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