Billed by American Airlines — and then billed again

March 15, 2014 12:00 AM

UPDATED March 12, 2014 01:33 PM

About Christopher Elliott

Christopher Elliott

@elliottdotorg

Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for MSNBC.com and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at www.elliott.org.