A ‘unique and complicated’ request for a refund

May 02, 2015 08:00 AM

UPDATED May 02, 2015 12:00 PM

More Videos

  • Can anything turn the tide on the iguana invasion?

    Iguanas have burrowed into sewer lines and under roads, popped up in toilets and shopping centers.

About Christopher Elliott

Christopher Elliott

@elliottdotorg

Christopher Elliott writes the Travel Troubleshooter column for the Miami Herald; he also writes about the travel industry for MSNBC.com and for National Geographic Traveler. If you don't find the information you need here in his past columns, you can reach Elliott via his website at www.elliott.org.