The Swan and Dolphin should have informed you about its resort fee before you made your reservation. It should quote an all-in price when you ask for a rate or try to redeem your points, like other reputable hotels.
Nowhere is the Internet’s democratic nature clearer than in the user-generated reviews on such websites as Yelp and TripAdvisor. All it takes to weigh in on a restaurant, hotel, spa, bar, bowling alley — anything, really — is a username and password.
Travelers keep reporting cases where American credit cards don’t work in Europe. European cards use chip-and-PIN EMV technology, while our cards have a magnetic stripe. What’s a traveler to do?
Florida-based Spirit Airlines took a heap of criticism in August 2010 when it announced that it was going to be the first — and so far only — airline to charge passengers up to $45 in extra fees to pack carry-on luggage in its planes’ overhead compartments.
Need a place to chill?
The grand finale?
Holiday Inn should have apologized to you for the power outage and explained its refund policy when it offered a 25 percent refund (and later, a 50 percent refund). But did it owe you a full refund for one night’s stay?
If you’re bringing your laptop or your cell phone to the airport, Fort Lauderdale-Hollywood International Airport is tech-friendly, according to PCWorld magazine, which surveyed the country’s 40 busiest airports. Fort Lauderdale was named No. 11 in the “techiest” airports list. Miami ranked 28th.
Expandable bags are nothing new. With the unzip of a zipper, you get a few more inches of packing space. Now comes Kiva’s Compressible Packing Cubes, nylon cloth bags with breathable mesh top panels that keep the contents from getting that dank and stale smell you often encounter with the self-zipping compressible plastic packing bags on the market. Just stack your stuff in the bag, zip it up, then zip up the compressing secondary zipper while pressing down on the contents. Obviously, shirts will compress more than shoes, but you will get a substantially slimmer bag that can then be packed into a carry-on or check-through piece.
A new terminal and the success of low-fare airline AirTran Airways have added up to a record-setting year at Key West International Airport.
Alamo should have given you the keys to a clean car and offered to inspect it before you left the airport. But you could have also prevented this with a few easy steps.
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