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Help Wanted: When the Internet goes down while working at home

DEAR CARRIE: My full-time job requires me to work from home. I work from 8 a.m. to 4 p.m. We have questioned our manager about what to expect when our work flow is interrupted by Internet server problems. The manager simply suggests that we sign off and resume work later. But that leaves a lot of questions unanswered, and I am particularly concerned because I have child and elder-care responsibilities that require my full attention after 4 p.m.


Your Office Coach: Dysfunctional manager is a disaster

Q: A manager who reports to me is creating a lot of problems. "Laura" has a number of good qualities, but her interpersonal and communication skills are extremely poor. She is very impatient, interrupts people in meetings, interferes with activities in other departments and tries to shift the blame when something goes wrong.

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