A pair of related Palm Beach County companies are being sued by Florida's attorney general for charging marketing fees for timeshares but rarely providing the services for which customers paid.

The lawsuit, filed last week, accuses Universal Marketing Solutions, Creative Marketing Solutions and owner Jennifer Kirk of collecting more than $4 million in marketing fees from timeshare owners, but not delivering on promises to market timeshares, match buyers with sellers and charging customers' credit cards before or without getting signed contracts from them defining the services to be provided.

Customers said they tried to get refunds but couldn't reach the company or get their money back.

The lawsuit aims to keep the companies and their owners from participating in the timeshare resale business while the suit is pending and restitution for the victims.

To file a complaint about the companies, go to www.myfloridalegal.com or call the state's fraud hot line at 866-966-7226.

-- NIRVI SHAH

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