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      <copyright>Copyright 2008 MiamiHerald.com</copyright>

      <category domain="MiamiHerald.com">Action Line</category>
      <ttl>60</ttl>
        <pubDate>Mon, 12 May 2008 03:02:11 EDT</pubDate>
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<item>
    <title>Antibiotics best taken as directed</title>
    <link>http://www.miamiherald.com/actionline/story/527651.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527651.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>The inappropriate use or overuse of antibiotics means that disease-causing bacteria have built up resistance to treatment. Until new ways to deal with infections are developed, one must be careful with what we have.</description>
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<item>
    <title>Antibiotics best taken as directed</title>
    <link>http://www.miamiherald.com/actionline/story/527651.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527651.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>The inappropriate use or overuse of antibiotics means that disease-causing bacteria have built up resistance to treatment. Until new ways to deal with infections are developed, one must be careful with what we have.</description>
</item>
                   
<item>
    <title>$12,223.71 needs to find rightful owner</title>
    <link>http://www.miamiherald.com/actionline/story/527649.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527649.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>Q. Dear Action Line ladies: I recently returned from a month out of the country and, while opening the &amp;#39;&amp;#39;ton&amp;#39;&amp;#39; of mail awaiting me, I inadvertently opened the enclosed letter about a certificate of deposit renewal for the previous owner of my apartment.</description>
</item>
                   
<item>
    <title>$18,000 deposit on generator probably lost</title>
    <link>http://www.miamiherald.com/actionline/story/527650.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527650.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>Q. I&amp;#39;m writing for my boss, who has exhausted all means with Genco. She paid $18,000 for a generator. The permits were pulled, and then everything stopped.</description>
</item>
                   
<item>
    <title>Milky appearance not normal for impact windows</title>
    <link>http://www.miamiherald.com/actionline/story/527652.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527652.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>As one of the first manufacturers of impact resistant windows and doors in Miami, we are familiar with the glass used in Christine Leon&amp;#39;s French doors (Action Line, May 9).</description>
</item>
                   
<item>
    <title>How did 'Mother's Day' get started?</title>
    <link>http://www.miamiherald.com/actionline/story/527626.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527626.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>Q. My mother died many years ago, and although I still miss her greatly, I don&amp;#39;t miss the pressure of having to do something &amp;#39;&amp;#39;special&amp;#39;&amp;#39; on Mother&amp;#39;s Day. Can Action Line explain how did this whole commercial enterprise got started, anyway?</description>
</item>
                   
<item>
    <title>One year, three repairs later, TV still kaput</title>
    <link>http://www.miamiherald.com/actionline/story/527622.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527622.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>Q. I bought a Magnavox LCD TV from Circuit City for $1,044.99 in Doral on Nov. 26, 2005. At the time, I also purchased a $399 protection/replacement plan, valid until Nov. 25, 2010.</description>
</item>
                   
<item>
    <title>'Surfing' safely with Wi-Fi</title>
    <link>http://www.miamiherald.com/actionline/story/527623.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527623.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>There are 68,000 Wi-Fi &amp;#39;&amp;#39;hot spots&amp;#39;&amp;#39; in the United States, at airports, coffee shops, hotels, bookstores, schools, and other locations where hundreds or thousands of people pass through every day.</description>
</item>
                   
<item>
    <title>Fight insomnia head-first</title>
    <link>http://www.miamiherald.com/actionline/story/527624.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527624.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>Changing your behavior, rather than medication, may be the first step to a better night&amp;#39;s sleep, reports Harvard&amp;#39;s HealthBeat newsletter.</description>
</item>
                   
<item>
    <title>'Persistence' not enough, sometimes</title>
    <link>http://www.miamiherald.com/actionline/story/527625.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527625.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>&amp;#39;&amp;#39;Moral of the story: Be persistent,&amp;#39;&amp;#39; Action Line advised in the May 8 column. But the sad fact is that the reader was persistent -- and got nowhere until Action Line&amp;#39;s intervention.</description>
</item>
                   
<item>
    <title>What's bird with staccato call?</title>
    <link>http://www.miamiherald.com/actionline/story/527302.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527302.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>Q. Some eight to 12 years ago in Action Line, an ornithologist identified a specific birdcall for a reader. I don&amp;#39;t remember what the bird was, but we have the same bird. We&amp;#39;ve tried to spot it but have never succeeded.</description>
</item>
                   
<item>
    <title>Reclaiming wastewater, generating rumors</title>
    <link>http://www.miamiherald.com/actionline/story/527306.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527306.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>Q. Two years ago, I heard from an employee of Miami-Dade Water and Sewer that, in the near future, the county would begin treating waste water and pumping it back to our homes.</description>
</item>
                   
<item>
    <title>Beware firms offering to ''fix'' your credit</title>
    <link>http://www.miamiherald.com/actionline/story/527307.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527307.html</guid>
    <pubDate>Fri, 09 May 2008 14:27 EDT</pubDate>
    <description>Q. I&amp;#39;m calling about a problem with a company that&amp;#39;s supposed to fix your credit. I paid it $400 a year ago, but it still hasn&amp;#39;t done anything.</description>
</item>
                   
<item>
    <title>Could seat belt be fabric villain?</title>
    <link>http://www.miamiherald.com/actionline/story/527308.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527308.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>A while back (Feb. 17), Action Line printed a letter from a reader who was regularly discovering small holes in the front of her shirts; it appeared that no one had an explanation.</description>
</item>
                   
<item>
    <title>Medicare letter gets payments rolling</title>
    <link>http://www.miamiherald.com/actionline/story/527312.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527312.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>In January, Action Line helped Margaret Gannon get a letter of denial of payment from Medicare, which she needed in order to file a claim with her travel insurance, after getting ill on a cruise.</description>
</item>
                   
<item>
    <title>Motorcyclists share rules of road</title>
    <link>http://www.miamiherald.com/actionline/story/525975.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525975.html</guid>
    <pubDate>Thu, 08 May 2008 14:46 EDT</pubDate>
    <description>For Motorcycle Safety Month, the Florida Transportation Department is reminding drivers that motorcyclists have the same rights as any driver on the road.</description>
</item>
                   
<item>
    <title>Why does impact-resistant glass get milky?</title>
    <link>http://www.miamiherald.com/actionline/story/525984.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525984.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>Q. I had some Andersen impact-resistant French doors installed in January. Whenever sunlight hits them, from about 8 a.m. to 4 p.m., the glass gets a milky appearance, so my view to my patio is cloudy most of the day.</description>
</item>
                   
<item>
    <title>Packing spare batteries for airline flights . . .</title>
    <link>http://www.miamiherald.com/actionline/story/525985.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525985.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>With summer almost here, note that if you plan to fly with electronic equipment, the rules regarding packing spare batteries in your checked luggage have changed.</description>
</item>
                   
<item>
    <title>'Grabber' loves car windows down</title>
    <link>http://www.miamiherald.com/actionline/story/525986.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525986.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>Recently, with my car in the sun, I left the windows down about four inches. An hour later, I heard the alarm go off, looked out and saw a teen with a &amp;#39;&amp;#39;grabber&amp;#39;&amp;#39; running away.</description>
</item>
                   
<item>
    <title>Census: Boomers' numbers striking</title>
    <link>http://www.miamiherald.com/actionline/story/525988.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525988.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>On July 1, 2006, there were 37.3 million people 65 and older in the U.S. They accounted for 12 percent of the population, according to the Census Bureau.</description>
</item>
                   
<item>
    <title>Unearthing ''gold'' in databases</title>
    <link>http://www.miamiherald.com/actionline/story/524481.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524481.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Q. I got a letter from a law firm saying that there&amp;#39;s $600 in unclaimed property in my name and that it can retrieve it for a fee. Is this legit?</description>
</item>
                   
<item>
    <title>After a death, who must be notified?</title>
    <link>http://www.miamiherald.com/actionline/story/524483.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524483.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Q. My husband is alive but isn&amp;#39;t in good health. Each time we go to the emergency room, I wish I had a list of whom I must notify, should it become necessary. Would Action Line have such a list?</description>
</item>
                   
<item>
    <title>Credit card company not paying attention to details</title>
    <link>http://www.miamiherald.com/actionline/story/524490.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524490.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Q. I sent Household Bank a $100 payment by money order, but it says it never got it. I have copies of the front and back that show that Household not only received it but cashed it!</description>
</item>
                   
<item>
    <title>Determining when to alter your route . . .</title>
    <link>http://www.miamiherald.com/actionline/story/524491.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524491.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>To drivers stuck in a mysterious traffic jam in Miami-Dade, remember this: Every Friday, the county&amp;#39;s Public Works Department posts alerts about major roadway construction and road closures for the upcoming week.</description>
</item>
                   
<item>
    <title>Pet neutering, free, through May 28</title>
    <link>http://www.miamiherald.com/actionline/story/524492.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524492.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>The Humane Society of Greater Miami/Adopt a Pet is offering free spaying and neutering for the pets of low-income residents in the city of Miami Tuesday through May 28.</description>
</item>
                   
<item>
    <title>Grease fires vs. gas grills</title>
    <link>http://www.miamiherald.com/actionline/story/524493.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524493.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Onward Manufacturing is recalling 4,800 gas grills because they contain burners that can melt or crack as a result of a grease fire.</description>
</item>
                   
<item>
    <title>Get two trees, free, Saturday</title>
    <link>http://www.miamiherald.com/actionline/story/523119.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523119.html</guid>
    <pubDate>Tue, 06 May 2008 14:41 EDT</pubDate>
    <description>The first Miami-Dade County Adopt-a-Tree event this year will take place between 9 a.m. and noon Saturday at the Tamiami fairgrounds, 11200 SW 24th St., southwest Miami-Dade. Residents who own a single-family home or duplex may receive two free trees a year.</description>
</item>
                   
<item>
    <title>Crackerjack investigators vs. $1,185</title>
    <link>http://www.miamiherald.com/actionline/story/523120.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523120.html</guid>
    <pubDate>Tue, 06 May 2008 14:44 EDT</pubDate>
    <description>Q. In December 2005, a company called Federal Careers Institute scammed me out of $1,185. It promised to get me a job with the United States Postal Service, which turned out to be a lie.</description>
</item>
                   
<item>
    <title>Nine weeks later, an elusive $100 arrives</title>
    <link>http://www.miamiherald.com/actionline/story/523121.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523121.html</guid>
    <pubDate>Tue, 06 May 2008 14:44 EDT</pubDate>
    <description>Q. Since Feb. 25, I&amp;#39;ve been trying to get a replacement check from AT&amp;amp;T&amp;#39;s Rewards Department.</description>
</item>
                   
<item>
    <title>Cost of fuel prompting thoughts of trading vehicles?</title>
    <link>http://www.miamiherald.com/actionline/story/523196.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523196.html</guid>
    <pubDate>Tue, 06 May 2008 15:26 EDT</pubDate>
    <description>Last week, we asked readers how they&amp;#39;re coping with inflated prices: 58 percent are cutting back on dining out; 22 percent are putting off home improvements or car repairs; 11 percent are making smaller payments to credit cards; and 9 percent are ignoring some bills altogether.</description>
</item>
                   
<item>
    <title>Smokers: June 16 is Engle deadline</title>
    <link>http://www.miamiherald.com/actionline/story/523199.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523199.html</guid>
    <pubDate>Tue, 06 May 2008 15:32 EDT</pubDate>
    <description>Because of a class action suit filed in 1994, the Engle Trust Fund has more than $600 million for Florida smokers, former smokers and survivors of smokers.</description>
</item>
                   
<item>
    <title>How efficient is your refrigerator?</title>
    <link>http://www.miamiherald.com/actionline/story/521901.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521901.html</guid>
    <pubDate>Mon, 05 May 2008 14:05 EDT</pubDate>
    <description>Was your refrigerator manufactured 10 years or more ago? Even if it&amp;#39;s working well, it may be time to replace it. :</description>
</item>
                   
<item>
    <title>Parking hassle sends tourists sour message</title>
    <link>http://www.miamiherald.com/actionline/story/521902.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521902.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>Q. We&amp;#39;ve lived in the Miami area for more than 40 years. During that time, we&amp;#39;ve always parked at the municipal parking lot next to the Eden Roc Hotel in Miami Beach...</description>
</item>
                   
<item>
    <title>Teenagers wrecking yard, risking injury</title>
    <link>http://www.miamiherald.com/actionline/story/521910.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521910.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>Q. I have a long fence that separates my property from a Miami-Dade County street. I&amp;#39;m sick and tired of young people jumping over it as a shortcut to get to their homes or friend&amp;#39;s homes.</description>
</item>
                   
<item>
    <title>Ask lawyers for free Wednesday evening</title>
    <link>http://www.miamiherald.com/actionline/story/521912.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521912.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>Want to ask a lawyer a question -- for free?</description>
</item>
                   
<item>
    <title>Consumer inquiries on America TeVe</title>
    <link>http://www.miamiherald.com/actionline/story/521913.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521913.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>On Wednesday, watch La Comunidad Denuncia: L&amp;amp;iacute;nea de Acci&amp;amp;oacute;n on Spanish-language America TeVe, Channel 41, based in Hialeah Gardens.</description>
</item>
                   
<item>
    <title>You, too, can help during crises</title>
    <link>http://www.miamiherald.com/actionline/story/518647.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518647.html</guid>
    <pubDate>Sun, 04 May 2008 16:00 EDT</pubDate>
    <description>Interested in becoming a crisis counselor, helping families, teens and the elderly?</description>
</item>
                   
<item>
    <title>''Gasohol'' probably didn't damage engine</title>
    <link>http://www.miamiherald.com/actionline/story/518648.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518648.html</guid>
    <pubDate>Sun, 04 May 2008 16:00 EDT</pubDate>
    <description>Q. Two weeks ago, after I put $25 of gas into my 1993 Ford Explorer Sport at my neighborhood gas station, I noticed a sticker on the pump that read ``10% ETHANOL.&amp;#39;&amp;#39;</description>
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<item>
    <title>Enlarging type on a computer screen</title>
    <link>http://www.miamiherald.com/actionline/story/518649.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518649.html</guid>
    <pubDate>Sun, 04 May 2008 16:00 EDT</pubDate>
    <description>On enlarging type on a computer screen: Reader Jane Rysak of Hialeah tells us that she purchased a disc magnifier called a Big Shot Single User for $99 from A1 Square.</description>
</item>
                   
<item>
    <title>Fords, Volkswagens, kids' storage bins</title>
    <link>http://www.miamiherald.com/actionline/story/518662.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518662.html</guid>
    <pubDate>Sun, 04 May 2008 16:00 EDT</pubDate>
    <description>The National Highway Traffic Safety Administration has recently issued recalls on...</description>
</item>
                   
<item>
    <title>New stamp to debut May 12</title>
    <link>http://www.miamiherald.com/actionline/story/518612.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518612.html</guid>
    <pubDate>Sat, 03 May 2008 16:00 EDT</pubDate>
    <description>We should have known something was up when the United States Postal Service began selling &amp;#39;&amp;#39;Forever&amp;#39;&amp;#39; stamps.</description>
</item>
                   
<item>
    <title>Installing shutters, but failing inspections</title>
    <link>http://www.miamiherald.com/actionline/story/518613.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518613.html</guid>
    <pubDate>Sat, 03 May 2008 16:00 EDT</pubDate>
    <description>Q. In October 2005, I signed a contract with Alpha Home Systems to have shutters installed at my home in Cooper City.</description>
</item>
                   
<item>
    <title>Searching for reasonable dental insurance</title>
    <link>http://www.miamiherald.com/actionline/story/518620.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518620.html</guid>
    <pubDate>Sat, 03 May 2008 16:00 EDT</pubDate>
    <description>Dental care doesn&amp;#39;t have to be expensive. Visiting dentalplans.com allows you to surf for reasonable costs.</description>
</item>
                   
<item>
    <title>Drive for canned food starts May 10</title>
    <link>http://www.miamiherald.com/actionline/story/518621.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518621.html</guid>
    <pubDate>Sat, 03 May 2008 16:00 EDT</pubDate>
    <description>On Saturday, letter carriers will be participating in the 16th annual National Association of Letter Carriers (NALC) Food Drive, the largest one-day food collection in the nation.</description>
</item>
                   
<item>
    <title>Checking the air we breathe</title>
    <link>http://www.miamiherald.com/actionline/story/518622.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518622.html</guid>
    <pubDate>Sat, 03 May 2008 16:00 EDT</pubDate>
    <description>Florida&amp;#39;s flat peninsula and lack of heavy industry allows it to have year-round good air quality.</description>
</item>
                   
<item>
    <title>$4,500 on solar installations</title>
    <link>http://www.miamiherald.com/actionline/story/518574.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518574.html</guid>
    <pubDate>Fri, 02 May 2008 14:00 EDT</pubDate>
    <description>Q. In December, my wife and I signed a contract with Florida Solar to install a hot-water system for our house and a salt purification system for our pool. We put down a $4,500 deposit. Since then, no work has been done, and our calls and letters go unanswered.</description>
</item>
                   
<item>
    <title>Dead-horse saga: Curious and curiouser</title>
    <link>http://www.miamiherald.com/actionline/story/518575.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518575.html</guid>
    <pubDate>Fri, 02 May 2008 14:00 EDT</pubDate>
    <description>Q. Last Saturday, a dead horse was dumped on our property.</description>
</item>
                   
<item>
    <title>Living abroad, keeping Social Security intact</title>
    <link>http://www.miamiherald.com/actionline/story/518577.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518577.html</guid>
    <pubDate>Fri, 02 May 2008 14:00 EDT</pubDate>
    <description>Q. My husband retired, and we now live in Guayaquil, Ecuador. Since October 2006, no Social Security payments have been deposited in my account.</description>
</item>
                   
<item>
    <title>Online mortgage service not secure</title>
    <link>http://www.miamiherald.com/actionline/story/518578.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518578.html</guid>
    <pubDate>Fri, 02 May 2008 14:00 EDT</pubDate>
    <description>The Florida Attorney General&amp;#39;s office has warned customers that there has been a breach of security at LendingTree, the online mortgage service, and that customers&amp;#39; personal and financial information may have wound up in the wrong hands.</description>
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<item>
    <title>Creditors vs. collections agencies</title>
    <link>http://www.miamiherald.com/actionline/story/518583.html</link>
    <guid>http://www.miamiherald.com/actionline/story/518583.html</guid>
    <pubDate>Fri, 02 May 2008 14:00 EDT</pubDate>
    <description>To clarify our response to Tracey Walsh&amp;#39;s question (April 28) about whether creditors can hound a consumer&amp;#39;s neighbors for information:</description>
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<item>
    <title>Don't put grease down drain</title>
    <link>http://www.miamiherald.com/actionline/story/517119.html</link>
    <guid>http://www.miamiherald.com/actionline/story/517119.html</guid>
    <pubDate>Thu, 01 May 2008 14:00 EDT</pubDate>
    <description>Q. What&amp;#39;s the correct way to dispose of kitchen grease and fat? I just paid an expensive plumber&amp;#39;s bill for having the drains unclogged; they were choked with disgusting greasy matter.</description>
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<item>
    <title>Zoning violations creating a nightmare</title>
    <link>http://www.miamiherald.com/actionline/story/517120.html</link>
    <guid>http://www.miamiherald.com/actionline/story/517120.html</guid>
    <pubDate>Thu, 01 May 2008 14:00 EDT</pubDate>
    <description>Q. How many people are allowed to reside in a dwelling that&amp;#39;s zoned for single-family residences?</description>
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<item>
    <title>An elaboration on Sunnis, Shiites</title>
    <link>http://www.miamiherald.com/actionline/story/517123.html</link>
    <guid>http://www.miamiherald.com/actionline/story/517123.html</guid>
    <pubDate>Thu, 01 May 2008 14:00 EDT</pubDate>
    <description>An elaboration on Sunnis, Shiites About the explanation given for the disagreement between the two major branches of Islam (Action Line, April 23), the majority of scholars have a different opinion, in that this division was more spiritual than political.</description>
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<item>
    <title>Vacation unaffordable? Try hiking</title>
    <link>http://www.miamiherald.com/actionline/story/517172.html</link>
    <guid>http://www.miamiherald.com/actionline/story/517172.html</guid>
    <pubDate>Thu, 01 May 2008 14:00 EDT</pubDate>
    <description>With steep increases in food and gas prices, vacationing will be a luxury this summer.</description>
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<item>
    <title>Microchip your pet easily next week</title>
    <link>http://www.miamiherald.com/actionline/story/515655.html</link>
    <guid>http://www.miamiherald.com/actionline/story/515655.html</guid>
    <pubDate>Wed, 30 Apr 2008 14:00 EDT</pubDate>
    <description>If you love your pet (and saving money), listen up: Miami-Dade Animal Services is partnering with the South Florida Veterinary Medical Association to offer low-cost microchipping next week in honor of National Pet Week.</description>
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<item>
    <title>Removing a conviction from public records</title>
    <link>http://www.miamiherald.com/actionline/story/515657.html</link>
    <guid>http://www.miamiherald.com/actionline/story/515657.html</guid>
    <pubDate>Wed, 30 Apr 2008 14:00 EDT</pubDate>
    <description>Q. Years ago, out of high school, I was arrested for possession of narcotics with intent to sell. The judge withheld adjudication, and I&amp;#39;ve been clean ever since.</description>
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<item>
    <title>Table saws snip fingers, arms, handily</title>
    <link>http://www.miamiherald.com/actionline/story/515667.html</link>
    <guid>http://www.miamiherald.com/actionline/story/515667.html</guid>
    <pubDate>Wed, 30 Apr 2008 14:00 EDT</pubDate>
    <description>Table saws are notoriously dangerous under normal circumstances, but DeWALT has found a flaw in one of its models that makes them even more of a laceration hazard.</description>
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<item>
    <title>Insurance costs driving people away</title>
    <link>http://www.miamiherald.com/actionline/story/515668.html</link>
    <guid>http://www.miamiherald.com/actionline/story/515668.html</guid>
    <pubDate>Wed, 30 Apr 2008 14:00 EDT</pubDate>
    <description>As a middle-aged, native Floridian, I&amp;#39;ve seen many changes in our state. The escalating expense of living here is on the minds of many.</description>
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<item>
    <title>Shutter company owes me money</title>
    <link>http://www.miamiherald.com/actionline/story/513808.html</link>
    <guid>http://www.miamiherald.com/actionline/story/513808.html</guid>
    <pubDate>Tue, 29 Apr 2008 14:00 EDT</pubDate>
    <description>Q. I paid Professional Shutter Company $3,600 to install shutters on my house, but it has only removed the old tracks.</description>
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<item>
    <title>If, at first, you don't succeed with Action Line, contact us again</title>
    <link>http://www.miamiherald.com/actionline/story/513807.html</link>
    <guid>http://www.miamiherald.com/actionline/story/513807.html</guid>
    <pubDate>Tue, 29 Apr 2008 14:00 EDT</pubDate>
    <description>We can&amp;#39;t answer every inquiry, but, this month, we&amp;#39;ve managed to help readers get $20,216.98 back.</description>
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<item>
    <title>How are you coping with inflated prices?</title>
    <link>http://www.miamiherald.com/actionline/story/514028.html</link>
    <guid>http://www.miamiherald.com/actionline/story/514028.html</guid>
    <pubDate>Tue, 29 Apr 2008 14:00 EDT</pubDate>
    <description>Last week, we asked readers how often they check their bank balance. A solid majority -- 66 percent -- check balances daily or every other day...</description>
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<item>
    <title>Section 8 makes good on $7,350 in rent</title>
    <link>http://www.miamiherald.com/actionline/story/514029.html</link>
    <guid>http://www.miamiherald.com/actionline/story/514029.html</guid>
    <pubDate>Tue, 29 Apr 2008 14:00 EDT</pubDate>
    <description>An update on the problems with Miami-Dade&amp;#39;s Section 8 housing (Action Line, March 26).</description>
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<item>
    <title>iPod malfunctions; Where's the replacement?</title>
    <link>http://www.miamiherald.com/actionline/story/512785.html</link>
    <guid>http://www.miamiherald.com/actionline/story/512785.html</guid>
    <pubDate>Mon, 28 Apr 2008 14:42 EDT</pubDate>
    <description>Q. I bought a $350 80-GB video iPod from CompUSA in January 2007. At the same time, I bought the Technology Assurance Plan, CompUSA&amp;#39;s two-year replacement plan.</description>
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<item>
    <title>Reimbursement seesawing too long</title>
    <link>http://www.miamiherald.com/actionline/story/512791.html</link>
    <guid>http://www.miamiherald.com/actionline/story/512791.html</guid>
    <pubDate>Mon, 28 Apr 2008 14:46 EDT</pubDate>
    <description>Q. My husband was a cancer patient at the University of Miami Miller School of Medicine. At the time, I paid his copay so that he could receive his chemo.</description>
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<item>
    <title>On latex allergies: Guayule plant may help</title>
    <link>http://www.miamiherald.com/actionline/story/512792.html</link>
    <guid>http://www.miamiherald.com/actionline/story/512792.html</guid>
    <pubDate>Mon, 28 Apr 2008 14:46 EDT</pubDate>
    <description>There&amp;#39;s good news for people with latex allergy: A new type of natural latex made from the guayule plant is proving not to cause reactions in people. The plant is a native and renewable source that grows in the deserts of the American southwest.</description>
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<item>
    <title>Months later, loose ends get tied up</title>
    <link>http://www.miamiherald.com/actionline/story/512794.html</link>
    <guid>http://www.miamiherald.com/actionline/story/512794.html</guid>
    <pubDate>Mon, 28 Apr 2008 14:46 EDT</pubDate>
    <description>To clear up loose ends: Last year, Mony Tessaro Serrano of Beta Controls in Miami outlined a billing mix-up with Docutek Imaging Solutions over an office copier.</description>
</item>
                   
<item>
    <title>Consumer inquiries on America TeVe</title>
    <link>http://www.miamiherald.com/actionline/story/512793.html</link>
    <guid>http://www.miamiherald.com/actionline/story/512793.html</guid>
    <pubDate>Mon, 28 Apr 2008 14:46 EDT</pubDate>
    <description>On Wednesday, watch La Comunidad Denuncia: L&amp;amp;iacute;nea de Acci&amp;amp;oacute;n on Spanish-language America TeVe, Channel 41, based in Hialeah Gardens.</description>
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<item>
    <title>Getting legal help</title>
    <link>http://www.miamiherald.com/actionline/story/498170.html</link>
    <guid>http://www.miamiherald.com/actionline/story/498170.html</guid>
    <pubDate>Tue, 01 Apr 2008 13:31 EDT</pubDate>
    <description>Need legal advice but afraid you can&amp;#39;t afford the help of a lawyer? Don&amp;#39;t throw in the towel! There are numerous free and low-cost legal resources out there. Here are some:</description>
</item>
                   
<item>
    <title>Analog-to-digital TV conversion</title>
    <link>http://www.miamiherald.com/actionline/story/504376.html</link>
    <guid>http://www.miamiherald.com/actionline/story/504376.html</guid>
    <pubDate>Tue, 01 Apr 2008 17:59 EDT</pubDate>
    <description>Q: I have gone through several hurricanes, and the most important thing that helped during those difficult times was the ability to get emergency broadcasts on a battery-powered, portable TV set.</description>
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<item>
    <title>Hiring a contractor</title>
    <link>http://www.miamiherald.com/actionline/story/498213.html</link>
    <guid>http://www.miamiherald.com/actionline/story/498213.html</guid>
    <pubDate>Tue, 01 Apr 2008 13:51 EDT</pubDate>
    <description>Planning a home improvement project? There is &amp;lt;i&amp;gt;a lot&amp;lt;/i&amp;gt; you need to know before diving in.</description>
</item>
                   
<item>
    <title>Buying a car</title>
    <link>http://www.miamiherald.com/actionline/story/498224.html</link>
    <guid>http://www.miamiherald.com/actionline/story/498224.html</guid>
    <pubDate>Tue, 01 Apr 2008 14:03 EDT</pubDate>
    <description>Whether you&amp;#39;re considering buying used or new, from a large dealership or a small-time corner lot, here&amp;#39;s some advice to follow.</description>
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<item>
    <title>Get free tax preparation</title>
    <link>http://www.miamiherald.com/actionline/story/400134.html</link>
    <guid>http://www.miamiherald.com/actionline/story/400134.html</guid>
    <pubDate>Tue, 01 Jan 2008 17:24 EST</pubDate>
    <description>Need a hand putting together your income tax return? Miami-Dade and Broward taxpayers earning $40,000 or less can get free tax preparation assistance at sites throughout the counties, thanks to the IRS&amp;#39; Volunteer Income Tax Assistance program.</description>
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<item>
    <title>Aussie judge slaps curfew on Guantánamo convict</title>
    <link>http://www.miamiherald.com/actionline/story/352376.html</link>
    <guid>http://www.miamiherald.com/actionline/story/352376.html</guid>
    <pubDate>Thu, 20 Dec 2007 21:23 EST</pubDate>
    <description>Self-confessed al Qaeda foot soldier David Hicks remains a threat, a magistrate said -- and ordered a midnight-to-dawn curfew upon his release from an Australian prison later this month.</description>
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<item>
    <title>Missing your refund? Check IRS list</title>
    <link>http://www.miamiherald.com/actionline/story/342193.html</link>
    <guid>http://www.miamiherald.com/actionline/story/342193.html</guid>
    <pubDate>Wed, 12 Dec 2007 15:25 EST</pubDate>
    <description>Are you missing your income-tax refund? If so, you may be one of 10,345 Florida taxpayers to whom the IRS is trying to deliver a check. A total of $12,422,836.73 in refund checks has been returned as undeliverable mail. The refunds average $1,201 and can be claimed as soon as taxpayers update their addresses with the IRS.</description>
</item>
                   
<item>
    <title>1. Save money</title>
    <link>http://www.miamiherald.com/actionline/story/358799.html</link>
    <guid>http://www.miamiherald.com/actionline/story/358799.html</guid>
    <pubDate>Sat, 01 Dec 2007 17:15 EST</pubDate>
    <description>At least once or twice a year, make a point of checking your credit reports for inaccuracies. Up to 25 percent of credit reports are said to contain some false information, due to glitches or identity theft.</description>
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<item>
    <title>4. Reduce stress</title>
    <link>http://www.miamiherald.com/actionline/story/358802.html</link>
    <guid>http://www.miamiherald.com/actionline/story/358802.html</guid>
    <pubDate>Sat, 01 Dec 2007 03:01 EST</pubDate>
    <description>When was the last time you basked in the wilderness of a state or national park? The Internet has made arranging a camping trip or day hike easier than ever. Here are a couple of sites to check out:</description>
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<item>
    <title>2. Eliminate debt</title>
    <link>http://www.miamiherald.com/actionline/story/358800.html</link>
    <guid>http://www.miamiherald.com/actionline/story/358800.html</guid>
    <pubDate>Sat, 01 Dec 2007 03:01 EST</pubDate>
    <description>According to the U.S. Public Interest Research Groups, more than half of Americans carry balances on their credit cards averaging around $10,000. If you&amp;#39;re fighting an uphill battle with credit card debt, make a plan.</description>
</item>
                   
<item>
    <title>5. Volunteer more</title>
    <link>http://www.miamiherald.com/actionline/story/358803.html</link>
    <guid>http://www.miamiherald.com/actionline/story/358803.html</guid>
    <pubDate>Sat, 01 Dec 2007 03:01 EST</pubDate>
    <description>Despite everyone claiming to be exceedingly busy and having no time to spare, our suspicion is that one does precisely what one wants to do. We are, after all, an embarrassingly self-absorbed society.</description>
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<item>
    <title>3. Exercise more</title>
    <link>http://www.miamiherald.com/actionline/story/358801.html</link>
    <guid>http://www.miamiherald.com/actionline/story/358801.html</guid>
    <pubDate>Sat, 01 Dec 2007 03:01 EST</pubDate>
    <description>Signing up for a gym membership? Before you sign on the dotted line, do your homework to avoid getting trapped in a contract you didn&amp;#39;t want.</description>
</item>
                   
<item>
    <title>Product safety links</title>
    <link>http://www.miamiherald.com/actionline/story/204383.html</link>
    <guid>http://www.miamiherald.com/actionline/story/204383.html</guid>
    <pubDate>Sun, 12 Aug 2007 03:01 EDT</pubDate>
    <description>Check these websites to stay up to date on product safety and search for current and past recalls: Recalls.gov: A comprehensive portal to search consumer product recalls issued by six government agencies, where you can sign up for e-mail notifications of new recalls.</description>
</item>
                   
<item>
    <title>Neighbors</title>
    <link>http://www.miamiherald.com/actionline/story/143478.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143478.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: The trees on our lot have branches that overhang a neighbor&amp;#39;s yard, and she is insisting that it&amp;#39;s our responsibility to trim them. Is that true?</description>
</item>
                   
<item>
    <title>Moving</title>
    <link>http://www.miamiherald.com/actionline/story/143487.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143487.html</guid>
    <pubDate>Sun, 10 Jun 2007 15:01 EDT</pubDate>
    <description>Q: We&amp;#39;re retiring and moving out of town. We&amp;#39;ve heard many horror stories about crooked movers. Can Action Line tell us how can we check whether a moving company is reputable?</description>
</item>
                   
<item>
    <title>Home improvements</title>
    <link>http://www.miamiherald.com/actionline/story/143500.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143500.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: How can I check if a contractor&amp;#39;s license is valid? Can I find out if there are complaints against him/her?</description>
</item>
                   
<item>
    <title>Junk mail / faxes / calls</title>
    <link>http://www.miamiherald.com/actionline/story/143510.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143510.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: Can Action Line tell me how I can put a stop to getting all these preauthorized credit card applications that arrive in the mail?</description>
</item>
                   
<item>
    <title>Stains and odors</title>
    <link>http://www.miamiherald.com/actionline/story/143513.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143513.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: After the last hurricane, we were stuck with wet rugs. They have finally dried, but now I have a number of mildewed areas. How should I treat these?</description>
</item>
                   
<item>
    <title>Action Line's Top 40</title>
    <link>http://www.miamiherald.com/actionline/story/143545.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143545.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Since the column began running in the Miami Herald 40 years ago, Action Line has seen questions of more varieties than there are colors in a rainbow. Still, there are a few that keep coming back.</description>
</item>
                   
<item>
    <title>Landlord-tenant</title>
    <link>http://www.miamiherald.com/actionline/story/143473.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143473.html</guid>
    <pubDate>Sun, 10 Jun 2007 15:33 EDT</pubDate>
    <description>Q: I moved out of the apartment I was renting months ago, but I still haven&amp;#39;t received my security deposit and I haven&amp;#39;t heard from the landlord. What are my rights?</description>
</item>
                   
<item>
    <title>Code enforcement</title>
    <link>http://www.miamiherald.com/actionline/story/143485.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143485.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: How can I check if a citation has been issued against my house? I received a warning from Miami-Dade County some months ago about some debris in my front yard. I cleared it, and I haven&amp;#39;t heard anything since.</description>
</item>
                   
<item>
    <title>Credit</title>
    <link>http://www.miamiherald.com/actionline/story/143488.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143488.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: How can I order a free copy of my credit reports?</description>
</item>
                   
<item>
    <title>Scams</title>
    <link>http://www.miamiherald.com/actionline/story/143501.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143501.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: I received a letter/e-mail saying that I won a lottery that I never entered. It asks me to pay some taxes in order to receive my funds. Is this a scam?</description>
</item>
                   
<item>
    <title>Backgrounding professionals</title>
    <link>http://www.miamiherald.com/actionline/story/143511.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143511.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: I went to a lawyer to help settle a dispute, but he&amp;#39;s not returning my calls and I need to know the status of the case. What can I do?</description>
</item>
                   
<item>
    <title>Flora &amp; fauna</title>
    <link>http://www.miamiherald.com/actionline/story/143519.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143519.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: I have a strange plant growing in my yard and I&amp;#39;d like to find out whether it&amp;#39;s poisonous. How can I do that?</description>
</item>
                   
<item>
    <title>Property taxes</title>
    <link>http://www.miamiherald.com/actionline/story/143479.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143479.html</guid>
    <pubDate>Sun, 10 Jun 2007 15:26 EDT</pubDate>
    <description>Q: When we bought our house last year, we were told that property tax wouldn&amp;#39;t increase more than three percent each year with the homestead exemption. Last year, we paid close to $3,000, but, this year, we&amp;#39;re facing $7,900!</description>
</item>
                   
<item>
    <title>Passport delays</title>
    <link>http://www.miamiherald.com/actionline/story/143474.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143474.html</guid>
    <pubDate>Sun, 10 Jun 2007 15:35 EDT</pubDate>
    <description>Q: Given the long lines that form at midnight at the passport agency in downtown Miami, I&amp;#39;m totally befuddled. Why is there so much confusion about passports?</description>
</item>
                   
<item>
    <title>Power outage</title>
    <link>http://www.miamiherald.com/actionline/story/143486.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143486.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: Almost all the streetlights near my house are out. I called Florida Power &amp;amp; Light&amp;#39;s &amp;#39;&amp;#39;Care Line,&amp;#39;&amp;#39; but it should be renamed the &amp;#39;&amp;#39;I Don&amp;#39;t Care Line.&amp;#39;&amp;#39; When I leave my house at 6 a.m., it&amp;#39;s almost total darkness out there.</description>
</item>
                   
<item>
    <title>Military records</title>
    <link>http://www.miamiherald.com/actionline/story/143489.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143489.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: How can I get a copy of my discharge papers from the Army?</description>
</item>
                   
<item>
    <title>Donations</title>
    <link>http://www.miamiherald.com/actionline/story/143509.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143509.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: Where can I donate old cellphones?</description>
</item>
                   
<item>
    <title>Trash and recycling</title>
    <link>http://www.miamiherald.com/actionline/story/143512.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143512.html</guid>
    <pubDate>Sun, 10 Jun 2007 03:01 EDT</pubDate>
    <description>Q: Where can we recycle newspapers, glass, aluminum? We just moved into a condo.</description>
</item>
                   
<item>
    <title>Unclaimed property</title>
    <link>http://www.miamiherald.com/actionline/story/143480.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143480.html</guid>
    <pubDate>Sun, 10 Jun 2007 15:25 EDT</pubDate>
    <description>Q: I received a letter saying that the state is holding unclaimed money for me and that this firm can get me the money for a fee. Is this a scam?</description>
</item>
                   
<item>
    <title>Small claims</title>
    <link>http://www.miamiherald.com/actionline/story/143470.html</link>
    <guid>http://www.miamiherald.com/actionline/story/143470.html</guid>
    <pubDate>Sun, 10 Jun 2007 15:31 EDT</pubDate>
    <description>Q: I took someone to Small Claims Court, and the judge said I won, but the defendant still hasn&amp;#39;t paid me back. How can I collect on my judgment?</description>
</item>
                   
<item>
    <title>We help you help yourself</title>
    <link>http://www.miamiherald.com/actionline/story/372937.html</link>
    <guid>http://www.miamiherald.com/actionline/story/372937.html</guid>
    <pubDate>Tue, 09 Jan 2007 14:18 EST</pubDate>
    <description>Here&amp;#39;s our gift to you: A list of the most useful organizations, agencies, government departments and other entities to which you can turn for help.</description>
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<item>
    <title>Missing money a few clicks away</title>
    <link>http://www.miamiherald.com/actionline/story/342081.html</link>
    <guid>http://www.miamiherald.com/actionline/story/342081.html</guid>
    <pubDate>Tue, 12 Dec 2006 17:10 EST</pubDate>
    <description>You may be richer than you think.</description>
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<item>
    <title></title>
    <link>http://www.miamiherald.com/actionline/story/340646.html</link>
    <guid>http://www.miamiherald.com/actionline/story/340646.html</guid>
    <pubDate>Mon, 11 Dec 2006 14:33 EST</pubDate>
    <description></description>
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<item>
    <title>$12,223.71 needs to find rightful owner</title>
    <link>http://www.miamiherald.com/actionline/story/527649.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527649.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>Q. Dear Action Line ladies: I recently returned from a month out of the country and, while opening the &amp;#39;&amp;#39;ton&amp;#39;&amp;#39; of mail awaiting me, I inadvertently opened the enclosed letter about a certificate of deposit renewal for the previous owner of my apartment.</description>
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<item>
    <title>$18,000 deposit on generator probably lost</title>
    <link>http://www.miamiherald.com/actionline/story/527650.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527650.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>Q. I&amp;#39;m writing for my boss, who has exhausted all means with Genco. She paid $18,000 for a generator. The permits were pulled, and then everything stopped.</description>
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<item>
    <title>Milky appearance not normal for impact windows</title>
    <link>http://www.miamiherald.com/actionline/story/527652.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527652.html</guid>
    <pubDate>Sun, 11 May 2008 14:01 EDT</pubDate>
    <description>As one of the first manufacturers of impact resistant windows and doors in Miami, we are familiar with the glass used in Christine Leon&amp;#39;s French doors (Action Line, May 9).</description>
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<item>
    <title>How did 'Mother's Day' get started?</title>
    <link>http://www.miamiherald.com/actionline/story/527626.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527626.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>Q. My mother died many years ago, and although I still miss her greatly, I don&amp;#39;t miss the pressure of having to do something &amp;#39;&amp;#39;special&amp;#39;&amp;#39; on Mother&amp;#39;s Day. Can Action Line explain how did this whole commercial enterprise got started, anyway?</description>
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<item>
    <title>One year, three repairs later, TV still kaput</title>
    <link>http://www.miamiherald.com/actionline/story/527622.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527622.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>Q. I bought a Magnavox LCD TV from Circuit City for $1,044.99 in Doral on Nov. 26, 2005. At the time, I also purchased a $399 protection/replacement plan, valid until Nov. 25, 2010.</description>
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<item>
    <title>'Surfing' safely with Wi-Fi</title>
    <link>http://www.miamiherald.com/actionline/story/527623.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527623.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>There are 68,000 Wi-Fi &amp;#39;&amp;#39;hot spots&amp;#39;&amp;#39; in the United States, at airports, coffee shops, hotels, bookstores, schools, and other locations where hundreds or thousands of people pass through every day.</description>
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<item>
    <title>Fight insomnia head-first</title>
    <link>http://www.miamiherald.com/actionline/story/527624.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527624.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>Changing your behavior, rather than medication, may be the first step to a better night&amp;#39;s sleep, reports Harvard&amp;#39;s HealthBeat newsletter.</description>
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<item>
    <title>'Persistence' not enough, sometimes</title>
    <link>http://www.miamiherald.com/actionline/story/527625.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527625.html</guid>
    <pubDate>Sat, 10 May 2008 14:01 EDT</pubDate>
    <description>&amp;#39;&amp;#39;Moral of the story: Be persistent,&amp;#39;&amp;#39; Action Line advised in the May 8 column. But the sad fact is that the reader was persistent -- and got nowhere until Action Line&amp;#39;s intervention.</description>
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<item>
    <title>What's bird with staccato call?</title>
    <link>http://www.miamiherald.com/actionline/story/527302.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527302.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>Q. Some eight to 12 years ago in Action Line, an ornithologist identified a specific birdcall for a reader. I don&amp;#39;t remember what the bird was, but we have the same bird. We&amp;#39;ve tried to spot it but have never succeeded.</description>
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<item>
    <title>Reclaiming wastewater, generating rumors</title>
    <link>http://www.miamiherald.com/actionline/story/527306.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527306.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>Q. Two years ago, I heard from an employee of Miami-Dade Water and Sewer that, in the near future, the county would begin treating waste water and pumping it back to our homes.</description>
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<item>
    <title>Beware firms offering to ''fix'' your credit</title>
    <link>http://www.miamiherald.com/actionline/story/527307.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527307.html</guid>
    <pubDate>Fri, 09 May 2008 14:27 EDT</pubDate>
    <description>Q. I&amp;#39;m calling about a problem with a company that&amp;#39;s supposed to fix your credit. I paid it $400 a year ago, but it still hasn&amp;#39;t done anything.</description>
</item>
                   
<item>
    <title>Could seat belt be fabric villain?</title>
    <link>http://www.miamiherald.com/actionline/story/527308.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527308.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>A while back (Feb. 17), Action Line printed a letter from a reader who was regularly discovering small holes in the front of her shirts; it appeared that no one had an explanation.</description>
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<item>
    <title>Medicare letter gets payments rolling</title>
    <link>http://www.miamiherald.com/actionline/story/527312.html</link>
    <guid>http://www.miamiherald.com/actionline/story/527312.html</guid>
    <pubDate>Fri, 09 May 2008 14:00 EDT</pubDate>
    <description>In January, Action Line helped Margaret Gannon get a letter of denial of payment from Medicare, which she needed in order to file a claim with her travel insurance, after getting ill on a cruise.</description>
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<item>
    <title>Motorcyclists share rules of road</title>
    <link>http://www.miamiherald.com/actionline/story/525975.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525975.html</guid>
    <pubDate>Thu, 08 May 2008 14:46 EDT</pubDate>
    <description>For Motorcycle Safety Month, the Florida Transportation Department is reminding drivers that motorcyclists have the same rights as any driver on the road.</description>
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<item>
    <title>Why does impact-resistant glass get milky?</title>
    <link>http://www.miamiherald.com/actionline/story/525984.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525984.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>Q. I had some Andersen impact-resistant French doors installed in January. Whenever sunlight hits them, from about 8 a.m. to 4 p.m., the glass gets a milky appearance, so my view to my patio is cloudy most of the day.</description>
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<item>
    <title>Packing spare batteries for airline flights . . .</title>
    <link>http://www.miamiherald.com/actionline/story/525985.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525985.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>With summer almost here, note that if you plan to fly with electronic equipment, the rules regarding packing spare batteries in your checked luggage have changed.</description>
</item>
                   
<item>
    <title>'Grabber' loves car windows down</title>
    <link>http://www.miamiherald.com/actionline/story/525986.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525986.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>Recently, with my car in the sun, I left the windows down about four inches. An hour later, I heard the alarm go off, looked out and saw a teen with a &amp;#39;&amp;#39;grabber&amp;#39;&amp;#39; running away.</description>
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<item>
    <title>Census: Boomers' numbers striking</title>
    <link>http://www.miamiherald.com/actionline/story/525988.html</link>
    <guid>http://www.miamiherald.com/actionline/story/525988.html</guid>
    <pubDate>Thu, 08 May 2008 14:41 EDT</pubDate>
    <description>On July 1, 2006, there were 37.3 million people 65 and older in the U.S. They accounted for 12 percent of the population, according to the Census Bureau.</description>
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<item>
    <title>Unearthing ''gold'' in databases</title>
    <link>http://www.miamiherald.com/actionline/story/524481.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524481.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Q. I got a letter from a law firm saying that there&amp;#39;s $600 in unclaimed property in my name and that it can retrieve it for a fee. Is this legit?</description>
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<item>
    <title>After a death, who must be notified?</title>
    <link>http://www.miamiherald.com/actionline/story/524483.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524483.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Q. My husband is alive but isn&amp;#39;t in good health. Each time we go to the emergency room, I wish I had a list of whom I must notify, should it become necessary. Would Action Line have such a list?</description>
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<item>
    <title>Credit card company not paying attention to details</title>
    <link>http://www.miamiherald.com/actionline/story/524490.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524490.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Q. I sent Household Bank a $100 payment by money order, but it says it never got it. I have copies of the front and back that show that Household not only received it but cashed it!</description>
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<item>
    <title>Determining when to alter your route . . .</title>
    <link>http://www.miamiherald.com/actionline/story/524491.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524491.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>To drivers stuck in a mysterious traffic jam in Miami-Dade, remember this: Every Friday, the county&amp;#39;s Public Works Department posts alerts about major roadway construction and road closures for the upcoming week.</description>
</item>
                   
<item>
    <title>Pet neutering, free, through May 28</title>
    <link>http://www.miamiherald.com/actionline/story/524492.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524492.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>The Humane Society of Greater Miami/Adopt a Pet is offering free spaying and neutering for the pets of low-income residents in the city of Miami Tuesday through May 28.</description>
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<item>
    <title>Grease fires vs. gas grills</title>
    <link>http://www.miamiherald.com/actionline/story/524493.html</link>
    <guid>http://www.miamiherald.com/actionline/story/524493.html</guid>
    <pubDate>Wed, 07 May 2008 14:00 EDT</pubDate>
    <description>Onward Manufacturing is recalling 4,800 gas grills because they contain burners that can melt or crack as a result of a grease fire.</description>
</item>
                   
<item>
    <title>Get two trees, free, Saturday</title>
    <link>http://www.miamiherald.com/actionline/story/523119.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523119.html</guid>
    <pubDate>Tue, 06 May 2008 14:41 EDT</pubDate>
    <description>The first Miami-Dade County Adopt-a-Tree event this year will take place between 9 a.m. and noon Saturday at the Tamiami fairgrounds, 11200 SW 24th St., southwest Miami-Dade. Residents who own a single-family home or duplex may receive two free trees a year.</description>
</item>
                   
<item>
    <title>Crackerjack investigators vs. $1,185</title>
    <link>http://www.miamiherald.com/actionline/story/523120.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523120.html</guid>
    <pubDate>Tue, 06 May 2008 14:44 EDT</pubDate>
    <description>Q. In December 2005, a company called Federal Careers Institute scammed me out of $1,185. It promised to get me a job with the United States Postal Service, which turned out to be a lie.</description>
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<item>
    <title>Nine weeks later, an elusive $100 arrives</title>
    <link>http://www.miamiherald.com/actionline/story/523121.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523121.html</guid>
    <pubDate>Tue, 06 May 2008 14:44 EDT</pubDate>
    <description>Q. Since Feb. 25, I&amp;#39;ve been trying to get a replacement check from AT&amp;amp;T&amp;#39;s Rewards Department.</description>
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<item>
    <title>Cost of fuel prompting thoughts of trading vehicles?</title>
    <link>http://www.miamiherald.com/actionline/story/523196.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523196.html</guid>
    <pubDate>Tue, 06 May 2008 15:26 EDT</pubDate>
    <description>Last week, we asked readers how they&amp;#39;re coping with inflated prices: 58 percent are cutting back on dining out; 22 percent are putting off home improvements or car repairs; 11 percent are making smaller payments to credit cards; and 9 percent are ignoring some bills altogether.</description>
</item>
                   
<item>
    <title>Smokers: June 16 is Engle deadline</title>
    <link>http://www.miamiherald.com/actionline/story/523199.html</link>
    <guid>http://www.miamiherald.com/actionline/story/523199.html</guid>
    <pubDate>Tue, 06 May 2008 15:32 EDT</pubDate>
    <description>Because of a class action suit filed in 1994, the Engle Trust Fund has more than $600 million for Florida smokers, former smokers and survivors of smokers.</description>
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<item>
    <title>How efficient is your refrigerator?</title>
    <link>http://www.miamiherald.com/actionline/story/521901.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521901.html</guid>
    <pubDate>Mon, 05 May 2008 14:05 EDT</pubDate>
    <description>Was your refrigerator manufactured 10 years or more ago? Even if it&amp;#39;s working well, it may be time to replace it. :</description>
</item>
                   
<item>
    <title>Parking hassle sends tourists sour message</title>
    <link>http://www.miamiherald.com/actionline/story/521902.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521902.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>Q. We&amp;#39;ve lived in the Miami area for more than 40 years. During that time, we&amp;#39;ve always parked at the municipal parking lot next to the Eden Roc Hotel in Miami Beach...</description>
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<item>
    <title>Teenagers wrecking yard, risking injury</title>
    <link>http://www.miamiherald.com/actionline/story/521910.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521910.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>Q. I have a long fence that separates my property from a Miami-Dade County street. I&amp;#39;m sick and tired of young people jumping over it as a shortcut to get to their homes or friend&amp;#39;s homes.</description>
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<item>
    <title>Ask lawyers for free Wednesday evening</title>
    <link>http://www.miamiherald.com/actionline/story/521912.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521912.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>Want to ask a lawyer a question -- for free?</description>
</item>
                   
<item>
    <title>Consumer inquiries on America TeVe</title>
    <link>http://www.miamiherald.com/actionline/story/521913.html</link>
    <guid>http://www.miamiherald.com/actionline/story/521913.html</guid>
    <pubDate>Mon, 05 May 2008 14:10 EDT</pubDate>
    <description>On Wednesday, watch La Comunidad Denuncia: L&amp;amp;iacute;nea de Acci&amp;amp;oacute;n on Spanish-language America TeVe, Channel 41, based in Hialeah Gardens.</description>
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