Youfit, a popular chain of discount membership gyms started by a South Florida fitness entrepreneur, is under investigation by the Florida Attorney General's Office in Tallahassee after regulators received about 40 consumer complaints since January 2013, according to a report in the Sun-Sentinel.
The inquiry into “unfair and deceptive trade” practices began in October, said Attorney General spokesman Whitney Ray. He did not provide further details.
Youfit founder Rick Berks, who grew up in Pompano Beach and ran several health clubs before launching his Youfit operation in 2008, said he was not aware the company was under scrutiny until January 2014.
“To date, we have not been informed as to the nature of the complaints,” Berks said. “We are working with the Attorney General's Office to resolve any and all Youfit-related issues.”
The state action comes as Youfit has filed a lawsuit in Pinellas County against Custom Built, an Atlanta personal training company. The suit alleges that Custom Built breached exit agreements the two companies forged when they decided to part ways last year, and lied to Youfit customers about the split details and how unpaid sessions would be reimbursed.