American, JetBlue end agreements
American Airlines and JetBlue Airways are ending an agreement that allowed travelers to add connections to their itinerary on each other’s aircraft. The companies also said that they are ending a reciprocal frequent flyer program accrual agreement. Travelers won’t earn miles or points when traveling on eligible routes run by the other airline beginning April 1.
All American AAdvantage miles or JetBlue TrueBlue points already accrued through the partnership will be credited to customers’ accounts and are not affected.
Chain to offer customized beds
In the battle among hotels to offer the most comfortable beds, Four Seasons Hotels & Resorts is going to the mattresses.
The luxury hotel company with 92 properties will begin to offer guests customized beds, with mattress toppers that vary in firmness at the request of guests.
The program, expected to be available at all Four Seasons hotels by 2016, comes in response to a guest survey the hotel commissioned. It found that about half like medium firmness, 28 percent prefer extra firm and 14 percent like soft mattresses.
Under the new program, guests can choose from three mattress tops that vary in firmness when they check in, and returning guests will find their favorite mattress top already in their room.
In fact, 30 percent of those surveyed said uncomfortable beds have forced them to request a new hotel room. A handful have even sacked out on the floor or in the bathtub to get a good night’s sleep.
NCL cancels calls to Tunisia
After the government of Tunisia refused to allow Israeli nationals to disembark Norwegian Jade in the Port of La Goulette, Tunis last weekend, Norwegian Cruise Line cancelled all remaining calls to Tunisia and will not return.
“We want to send a strong message to Tunisia and ports around the world that we will not tolerate such random acts of discrimination against our guests,” said Kevin Sheehan, Norwegian Cruise Line’s CEO. “We are outraged by this act and the fact that we were not notified in advance of this practice.”
Costa Cruises adds Miami cruises
Costa Cruises said it will add a second ship, the 2,114-passenger Costa Mediterranea, at PortMiami in December with seven-day Caribbean sailings. Mediterranea joins Costa Luminosa, a 2,260-passenger ship that is wrapping up its current winter season in Miami. Luminosa will return in December to sail 10-day voyages.