Q: Our community is a resident mobile home park owned and run by the members. Our board of directors meets each month and residents attend the meeting. When a motion is made by the board and seconded by the board, the discussion (as per Roberts Rules) is conducted between directors prior to the vote by the board. We are being told the discussion should be open to residents before the vote. Please advise us as to the correct procedure.
Q: My wife and I have been owner residents in our condominium for more than 20 years. During the past year, a rental tenant has constantly violated a number of rules, such as having unregistered vehicles in the assigned parking spaces, more than two vehicles on property, parking illegally, illegal carport storage and oil leaks in parking areas. Recently my wife and I have again brought this to the management company and board's attention. The tenant knows that we have reported these violations. We know who violated our confidentiality but cannot prove it. As retaliation, in the past two weeks the rental tenant has vandalized our two cars, made obscene gestures and shouted profanity at us. When I was out of town the tenant threatened my wife. Both the board and management company are aware of this but refuse to take action. Do we have any recourse against the board or management company?
Q: I do not live in my mother’s condominium — it was purchased for her and all payments are handled through bill pay. On file with the association are instructions to send communications by both email and mail to my home. Last November the association fee was increased by 51 cents per month and I did not become aware until a delinquency notice arrived by mail in April. The management company was immediately contacted, at which time I was informed of the rate adjustment. Apparently, the information was only sent by email by an unknown staff member; it landed in my junk folder. The $2.04 rate increase was paid and I requested that late fees of $25 per month be removed. The management company has refused. I tried appealing to the three board members via letter through the management company, but have not received a response. Late fees continue to accumulate at $25 per month, currently at $275. What are my options? I always pay my debts; never have carried interest payments except for a mortgage, am never late on credit card payments. Where do I go for help?