I cannot emphasize enough the need for the Department of Children & Families to attract kind and caring child protective investigators and for DCF to effectively and thoroughly train its investigators. Some of that is about funding — if there were better and competitive salaries available, then DCF could attract masters level investigators.
It’s also not enough for DCF staff in the field to be well-trained and compassionate. Each case must be staffed with knowledgeable and effective leaders who can implement safety plans and other services in a way that is helpful and not burdensome to the family system.
Rebecca Amster, Miami, who has represented a parent against DCF
Note: We asked members of the Public Insight Network — locals who have agreed to share their insights on current events for Miami Herald and WLRN — how DCF could improve and misconceptions about the agency. How can DCF improve? Tell us. Start informing our newsroom with your thoughts at MiamiHerald.com/insight.