WORK/LIFE BALANCING ACT

The tricky business of collaboration

 

balancegal@gmail.com

Julie Black, a manager at a South Florida publishing company, was about to have another bad day. Her team member had blown a deadline and she would have to stay late, once again, to finish the project her boss was expecting in the morning.

“It’s so frustrating that one person on a team can create havoc in everyone else’s lives,” she complained.

As NBA playoff season heats up, Miami Heat fans are watching teamwork at its best. But shaping a championship team where individuals play cohesively to pull off a win can be one of the trickiest jobs a corporate leader faces. Workplaces are riddled with dysfunctional teams like Black’s, where a single player — a slacker, a workaholic or a narcissist – can affect the professional and person lives of everyone on the team.

Getting individuals to play together as well as LeBron James and Dwyane Wade can be especially challenging in a workplace culture that places a high emphasis on individual performance and competition. “Even when you have a bunch of egos, at some fundamental level, they need to believe they are working for the greater good of the team,” says South Florida executive coach Alexa Sherr Hartley. “Great players who do not get along with teammates end up limiting their careers.”

Most workers chose the function they carry out, rather than the people on their team or in their department. A team that’s too much alike risks exposure to blind spots. Diverse teams risk contention. But on any team, there may be a person who has a tendency to procrastinate or one who shoots down ideas that would actually move a project forward.

Rebecca Nicholson isn’t exactly someone who shies away from confrontation with a difficult team member. Yet, she knows obvious solutions such as simply kicking the member off of the team, or firing the individual are not always possible. Moreover, she now realizes that a better solution may be reorganizing team structure or responsibilities.

“It’s easy to dismiss conflict as a personality issue, however that detracts from being able to understand what the actual issues are,” says Nicholson, director of special projects for The Wasie Foundation South Florida, who has a doctorate in conflict analysis and resolution. “Sometimes, the real issue creating problems is the processes, the way resources are allocated or the way people understand — or misunderstand — their role on the team.”

Rather than single out “problem’’ individuals, companies often come at solutions with broad stroke fixes.

The most common are teambuilding exercises. For most of us, teambuilding conjures up images of spirited tugs of war, relay races and physical challenges. Now, companies are getting more creative — using charity work, gardening and even glass blowing as bonding exercises.

Emerson Process Management in Sunrise sent its office teams to cooking school to build camaraderie among co-workers. In front of mixing bowls and Bunsen burners, Magali Jarrin and her co-workers were charged with whipping up an entire meal, with each group cooking up a course such as appetizer, entrée, salad or dessert.

“We got to know our colleagues on a different level. When you get to know each other better outside the office, it reinforces communication,” says Jarrin, Organizational Development Director at Emerson Process Management.

Read more Cindy Krischer Goodman stories from the Miami Herald

Miami Herald

Join the
Discussion

The Miami Herald is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

The Miami Herald uses Facebook's commenting system. You need to log in with a Facebook account in order to comment. If you have questions about commenting with your Facebook account, click here.

Have a news tip? You can send it anonymously. Click here to send us your tip - or - consider joining the Public Insight Network and become a source for The Miami Herald and el Nuevo Herald.

Hide Comments

This affects comments on all stories.

Cancel OK

  • Videos

  • Quick Job Search

Enter Keyword(s) Enter City Select a State Select a Category